Sheraton Guangzhou Hotel

5.0 star property
5-star luxury hotel near Taikoo Hui, connected to a shopping center

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Property video
Premier Deluxe, Guest room, 1 King, TianHe Stadium view
Presidential Suite, 1 Bedroom | Bathroom
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service

Explore the area

View in a map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe, Club lounge access, Guest room, 1 King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 130 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 250 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Guangzhou

City center stay.Your stay at this Tianhe hotel places you within 3 miles (5 km) of Taikoo Hui and Canton Tower. Yuexiu Park and Baiyun Mountain are also within 6 miles (10 km).

What's nearby

  • Tee Mall - 2 min walk - 0.2 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • OneLink Walk - 9 min walk - 0.8 km
  • Taikoo Hui - 12 min walk - 1.1 km

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪Oakwood Premier - ‬3 min walk
  • ‪禄鼎记 | Chinese Hotpot - ‬4 min walk
  • ‪章鱼之家 - ‬4 min walk
  • ‪Tims - ‬2 min walk
  • ‪肥豚肉骨茶 - ‬2 min walk

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel near Taikoo Hui, connected to a shopping center
Sheraton Guangzhou Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. The luxury Sheraton Guangzhou Hotel also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 445 guestrooms or units
  • 33 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • Handrails in stairways (47 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (31 inches wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 882 reviews
Rating 8 - Good. 259 out of 882 reviews
Rating 6 - Okay. 44 out of 882 reviews
Rating 4 - Poor. 16 out of 882 reviews
Rating 2 - Terrible. 11 out of 882 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kian Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Hotel is near all the big shopping mall like Tee Mall & Parc Central , etc . You can never go hungry with nice restaurant inside those malls like dim sum, desserts selection. There is a big Iphone store at Parc Central. The Sheraton hotel is next to Metro station, when it raining, you will not get wet. You can take the Metro to travel everywhere in GuangZhou, even to ShenZhen. There is a big underground mall near to the hotel too. When I visit GuangZhou again, I shall stay at Sheraton Hotel again.
Stayed 6 nights in Sep 2025

10/10 Excellent

TI-CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

Great location with great staffs, excellent hotel to stay, thanks a lot!
Stayed 4 nights in Sep 2025

10/10 Excellent

Chwee

Stayed 2 nights in Sep 2025

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

貼心服務

登記入住時,前台Mr Lu得體有禮,解說清楚(低樓層即時有房,較高樓層須等候約一小時,不過會發飲品劵),效率也高,客人覺得舒服。房間整潔,視野很好。
Stayed 3 nights in Sep 2025

8/10 Good

Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Xian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Aug 2025

10/10 Excellent

Louis-Martin, Montréal

Stayed 1 night in Aug 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and close to shops and subway.
Stayed 2 nights in Aug 2025

8/10 Good

Wai Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Location! Convenient to metro, shopping malls n eateries. There is a door linked to Teemall. Staff is helpful n friendly . The room is big. Bed is super comfortable n big. Water pressure for the shower is strong. Air conditioning worked well. Highly recommend to friends n would stay for the next visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Haiqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Wen-hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

xiao yi

Stayed 5 nights in Aug 2025

10/10 Excellent

yuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very convenient location
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and friendly. The hotel room is quiet, clean, and in a very convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel location in Guangzhou.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge staff was very helpful and addressed our queries with patience. Also provided useful alternatives and suggestions.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bee Yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fung Mei Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many shopping msll around the hotel and the traffic is convenient
Stayed 4 nights in Jun 2025

10/10 Excellent

LEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is very friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Jayree Mitz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Always get late checked out which help with late flight
Stayed 7 nights in May 2025

10/10 Excellent

Benson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by the hotel. Assisted with restaurant reservation, and attractions booking. However, my bedsheets seems to have some bugs as I slept with itch and bites mark when I wake up.
Stayed 4 nights in May 2025

10/10 Excellent

Bing Jye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and convenient
Stayed 9 nights in May 2025

10/10 Excellent

Angel

Stayed 4 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel lobby is always nice and clean. Their service team is friendly and helpful. We are satisfied with the service, as well as the facility. The location is convince, metro exit just one minute away form the main entrance.
Stayed 3 nights in May 2025