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AC Hotel by Marriott Guatemala City

4.0 star property
4-star hotel near Paseo Cayala

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Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
46-inch flat-screen TV with cable channels, TV
Reception
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

View in a map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Paseo Cayala
    ‪1 min walk‬
  • Oakland Mall
    ‪3 min drive‬
  • U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

Courtyard by Marriott Guatemala City

Zona 10
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 507 reviews
The price is CA $135
CA $165 total
includes taxes & fees
Aug 15 - Aug 16
Courtyard by Marriott Guatemala City

About the area

Guatemala City

Heart of Guatemala City.At this Zona 16 hotel, you'll be steps from Paseo Cayala and within a 15-minute walk of Universidad del Valle de Guatemala. Embassy of the United States of America and Kanajuyú Ecological Park are also within 3 miles (5 km).

What's nearby

  • Paseo Cayala - 1 min walk - 0.0 km
  • Universidad del Valle de Guatemala - 6 min walk - 0.6 km
  • Oakland Mall - 3 min drive - 2.5 km
  • U.S. Embassy in Guatemala - 6 min drive - 3.9 km
  • La Aurora Zoo - 7 min drive - 5.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Frisco Grill - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

4-star hotel near Paseo Cayala
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2659 square feet (247 square meters) and includes conference space. A fitness center, a rooftop terrace, and a library are also featured at the business-friendly AC Hotel by Marriott Guatemala City. Limited free parking is available on a first-come, first-served basis.

This 4-star Guatemala City hotel is smoke free.

  • 114 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2659 sq ft of conference space
  • 247 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Convenience store
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott Guatemala City offers 114 accommodations with laptop-compatible safes and complimentary bottled water. 46-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night
  • Crib (infant bed) fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in the capital, love it.
Stayed 1 night in Jun 2025

10/10 Excellent

MAYRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. I will defenectly come back
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

2/10 Terrible

Juan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Problem with water leak and then had to sleep with a very bad odor
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Sun Valley

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Problema con lava manos, mala atención y falta de amabilidad en recepción,
Stayed 2 nights in Apr 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos la familia para Semana Santa y el hotel tenia una alfombra de aserrin hermosisima hecha por los mismos empleados! Una belleza de tradicion! Camas muy comodas. En el desayuno no tienen incluido chocolate pero el resto genial.
Stayed 1 night in Apr 2025

10/10 Excellent

Julian, San Pedro Sula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and amenities all around. Great place to stay!
Stayed 4 nights in Apr 2025

2/10 Terrible

Marvin

Expedia is the worst app
Stayed 1 night in Apr 2025

10/10 Excellent

Mainor

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Ill like to have better
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in the past. It is always clean and quiet. The staff is always friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

brian

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Leydi

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in the heart of Cayala
Stayed 2 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely beautiful. Availability was great, the only thing that I will remark on is that there is not a pool in the hotel or any other surrounding hotels. I went searching for an outdoor pool and could not find one in the area of Cayala. That is the only thing I would recommend. Any pool that could be shared by that hotel and others would be great. Not the AC hotel's fault, will always choose this hotel line.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Stayed 4 nights in Feb 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Genderson

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Oscar A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well, difficult to communicate by phone or from room to front desk. Ah, low WiFi.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Stayed 1 night in Mar 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en una zone exclusive de la cuidad de Guatemala muy Limpopo y como lessor Tiene cinemas y carried de restaurants y tiendas de marca y cayala es lo mas Nuevo y modernist.
Stayed 3 nights in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025