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Best Western Plus Hotel Stofella

4.0 star property
4-star hotel near Paseo Cayala

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Stofella

View from property
Lobby
View from property
Lobby
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
2 Avenida 12-28 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪2 min walk‬
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Oakland Mall
    ‪9 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Smoking

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Bathtub

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

Standard Room, 1 Double Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About the area

Guatemala City

Zona 10 stay.A stay at this Zona 10 hotel places you steps from Avia Mall and within a 5-minute walk of Avenida La Reforma. The Village Shopping Center and Plaza Fontabella Shopping Center are also within half a mile (1 km).

What's nearby

  • Plaza Fontabella Shopping Center - 2 min walk - 0.2 km
  • Avenida La Reforma - 3 min walk - 0.3 km
  • Sixtino II - 8 min walk - 0.7 km
  • Oakland Mall - 9 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬1 min walk
  • ‪Applebee's - ‬1 min walk
  • ‪PF Changs Guatemala - ‬1 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Best Western Plus Hotel Stofella

4-star hotel near Paseo Cayala
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Stofella. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Guatemala City hotel.

  • 100 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Stofella offers 100 air-conditioned accommodations with safes and hair dryers. 49-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GTQ 40 per night)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Stofella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GTQ 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Stofella Hotel Guatemala City

Hotel Stofella Guatemala

Plus Stofella Guatemala City

Best Western Plus Hotel Stofella Hotel

Best Western Plus Hotel Stofella Guatemala City

Best Western Plus Hotel Stofella Hotel Guatemala City

Frequently asked questions

How close is Best Western Plus Hotel Stofella to the airport?

Best Western Plus Hotel Stofella is 2.7 mi (14-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Hotel Stofella?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Stofella on Jun 5, 2026 start from CA $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Hotel Stofella have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Stofella.

Does Best Western Plus Hotel Stofella offer free breakfast?

Yes, Best Western Plus Hotel Stofella offers free breakfast.

Is there a casino at Best Western Plus Hotel Stofella?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Stofella?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Hotel Stofella?

Free parking is not available at this hotel. Self parking is available for GTQ 40 per night.

Does Best Western Plus Hotel Stofella have a pool?

Best Western Plus Hotel Stofella does not have a pool.

Does Best Western Plus Hotel Stofella have a restaurant?

Best Western Plus Hotel Stofella is home to Trattoria Veneciana, which features Italian cuisine.

Does Best Western Plus Hotel Stofella have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Stofella to downtown Guatemala City?

Best Western Plus Hotel Stofella is 2.4 mi away from Guatemala City.

Best Western Plus Hotel Stofella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1019 reviews
Rating 8 - Good. 225 out of 1019 reviews
Rating 6 - Okay. 84 out of 1019 reviews
Rating 4 - Poor. 26 out of 1019 reviews
Rating 2 - Terrible. 44 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cosme

Liked: Cleanliness, staff & service, amenities
Clean and excellent service
Stayed 3 nights in Feb 2026

10/10 Excellent

Tulio

Stayed 2 nights in Feb 2026

10/10 Excellent

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a perfect area and the hotel and room always smells so nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Katharina

Our whole stay was good.
Stayed 2 nights in Feb 2026

6/10 Okay

Patricio

Business traveller
Liked: Cleanliness
The hotel is fine and the location is very good, lots of restaurants around. I was disappointed because I paid at the hotel, instead of paying when I made the reservation on Expedia, and the hotel charged me US$35 more due to the "echange rate". Very annoying and not very transparent!
Stayed 4 nights in Feb 2026

6/10 Okay

Haim

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel is OK but the room was extremely overpriced for what ive paid
Stayed 2 nights in Feb 2026

10/10 Excellent

Loyell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, delicious breakfast by the way
Stayed 1 night in Feb 2026

10/10 Excellent

Ingrid

Stayed 2 nights in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

10/10 Excellent

Phaedra

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, and amenities
Stayed 2 nights in Jan 2026

8/10 Good

Haim

Liked: Cleanliness, amenities, property conditions & facilities
Decent
Stayed 2 nights in Jan 2026

10/10 Excellent

TELMA, SAN FERNANDO

Stayed 1 night in Jan 2026

10/10 Excellent

Silma

Stayed 25 nights in Dec 2025

8/10 Good

Liza

Stayed 1 night in Jan 2026

2/10 Terrible

Raul

Travelled with family
Disliked: Amenities
The receptionist gave me a different room. I reserved a mini suite and they gave me a regular room. The guy that gave us that room didn’t explain why they change it, he tried to give me the key without explanation and even after 30 min he still didn’t gave me an answer on why the room that I reserved was available. Needs better customer service, the guy doesn’t have any customer service skill at all.
Stayed 1 night in Dec 2025

8/10 Good

Loyell

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Great breakfast buffet
Stayed 2 nights in Jan 2026

10/10 Excellent

Avid

Stayed 1 night in Jan 2026

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying here for some years and the bathrooms need updating. They are not bad and are very clean! The breakfast is always great and I live the location and cleanliness of the hotel .
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge

Everything was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025