Hotel San Carlos

3.5 star property
3.5-star hotel near Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel San Carlos

Property grounds
Front of property
Deluxe Suite
Lobby
Double Room | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
  • Popular LocationEmbassy of Mexico in Guatemala3 min walk
  • Popular LocationLa Aurora Zoo5 min drive
  • Popular LocationPaseo Cayala7 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)18 min drive

Room options

Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Standard Room, 1 Bedroom

  • 17 sq m
  • Sleeps 2
  • 1 Large Twin Bed OR 1 King Bed

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Exclusive Apartment, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Comfort Room

  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Guatemala City

Heart of Guatemala City.A stay at this Zona 10 hotel places you steps from Avenida La Reforma and within a 5-minute walk of Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 1 min walk
  • Embassy of Mexico in Guatemala - 3 min walk
  • Oakland Mall - 18 min walk
  • La Aurora Zoo - 5 min drive
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 19 min drive

Restaurants

  • Pollo Campero - 7 min walk
  • Restaurante El Adobe - 4 min walk
  • McDonald's - 7 min walk
  • 7 Caldos - 6 min walk
  • Altuna - 4 min walk

About this property

Hotel San Carlos

3.5-star hotel near Avenida La Reforma
Hotel San Carlos offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel San Carlos. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guatemala City hotel.

  • 25 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel San Carlos offers 25 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 15 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property is also known as

Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City

Hotel San Carlos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 293 reviews" "
Rating 8 - Good. 72 out of 293 reviews" "
Rating 6 - Okay. 19 out of 293 reviews" "
Rating 4 - Poor. 11 out of 293 reviews" "
Rating 2 - Terrible. 7 out of 293 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2024

10/10 Excellent

Usman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute quiet clean comfortable room
Stayed 2 nights in Feb 2024

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and clean

10/10 Excellent

Brett

Stayed 1 night in Feb 2024

4/10 Poor

Luis

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel, poorly maintained, needs a lot of maintenance and remodeling. Old carpets, there was no water for a while in the room on two occasions in two afternoons. Cold and unappetizing breakfast. There is no elevator and we had to go up and down three floors. On the good side, good location and very friendly staff
Stayed 3 nights in Jan 2024

4/10 Poor

Ramiro

Stayed 2 nights in Jan 2024

10/10 Excellent

Talaina Lucente care of Laura-Lee

Stayed 5 nights in Jan 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay out of the Frey yet close to everything friendly staff Very clean
Stayed 3 nights in Jan 2024

10/10 Excellent

Nelzie, Waltham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very Elegant and staff is amazing
Stayed 2 nights in Jan 2024

10/10 Excellent

Nelzie, Waltham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and Staff are amazing the food needs work.
Stayed 4 nights in Jan 2024