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Mandolay Hotel Guildford

4.0 star property
4-star eco-certified hotel perfect for exploring Guildford

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Photo gallery for Mandolay Hotel Guildford

Daily full breakfast (GBP 17.00 per person)
Restaurant
Front of property
Double - Crash Pad
Signature Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪1 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Double - Medium

Double - Medium

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Residence

The Residence

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad

Double - Crash Pad

7.2 out of 10
Good
(12 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Guildford

Central Guildford getaway .You'll be steps from G Live and a 5-minute walk from High Street. Spike Heritage Centre and Stoke Park are also within half a mile (1 km).

What's nearby

  • G Live - 1 min walk - 0.2 km
  • High Street - 3 min walk - 0.3 km
  • Guildford Castle - 10 min walk - 0.9 km
  • University of Surrey - 18 min walk - 1.6 km
  • Guildford Cathedral - 3 min drive - 2.7 km

Getting around

  • London Road Station - 3 min walk
  • Farnborough (FAB) - 19 min drive

Restaurants

  • ‪HarBAR - ‬3 min walk
  • ‪The King's Head - ‬11 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Three Pigeons - ‬7 min walk
  • ‪Rogues Bar - ‬5 min walk

About this property

Mandolay Hotel Guildford

4-star eco-certified hotel perfect for exploring Guildford
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

  • 78 guestrooms or units
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

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  • Hot tub
  • Spa
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  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kwabena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but a bit old and the rooms were quite small for me and my partner.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super comfortable bed, delicious full English breakfast!
Stayed 1 night in May 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel, with friendly staff in a nice part of town. Not too far from the shops either - short walk
Stayed 1 night in Apr 2025

10/10 Excellent

jeydikson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Weding expérience

It was realy goog
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for two nights for work in Merrow. The room was small but adequate. Staff were friendly and helpful. I had intended not to park at the hotel but on street parking was expensive and limited. Instead of paying £20 per night for residents parking I was able to pay £25 for 48 hours parking just in front of the hotel. I took the receipt in and got a ‘free’ drink from the bar but it would have cost £7! Breakfast was good and served from 7am. Dining options good. I had the Mandolay burger which was nice. Highly recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and lovely hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when visiting Guildford
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but hard bed.

We booked an overnight stay at the Mandolay, what a lovely hotel. I only had one quibble and that was that the bed was uncomfortable (Hard) and very small for a double. I didn’t sleep well but everything else was excellent. The staff are very helpful and attentive. If asking, if I would stay here again yes I would but I would have a larger bed and hopefully softer.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for business, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disappointed that had to pay additional fee for parking. However it's not made very clear when booking through Expedia. I only realized when contacted by hotel the day before arrival. Shower bathroom very cramped. Toilet roll rack very poorly located. Difficult to reach once using facility. On the plus side: Toiletries, towels and contents of room tray goodies very good. Bed was comfortable. Enjoyed our food in the evening in the bar/restaurant. So overall ok.
Stayed 1 night in Apr 2025

8/10 Good

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and has lovely staff. My negatives was there was a McDonald's box in the corner of my room, not sure how it was missed tbh. The other bit is the parking I paid extra for parking in the back for 20 which is alot. But when parking at the front its 15 for 24 hours and you get a free welcome drink. the hotel parking should be cheaper or at least off a welcome drink. Really close to town, would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Rip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need a physical bank card!

Overall good. Inly things to bear in mind is you need a physical card to cover the £50 room expenses deposit. Crazy really as its normal not to have physical cards as most just use phones... I was very forunate to have brought one... hotel needs to change this policy as I am sure there have been many an awekward conversation where customers dont have physical cards! Only other not is parking is £15 per night extra.
Stayed 1 night in Apr 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay .
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice place. Would go there again
Stayed 1 night in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Decent place to stay for a weekend in Guildford

Was mixed stay at the Mandolay. Check in was a bit slow and felt like we weren't that important. Our room was ok location felt a bit odd but was a decent size if a little dated but good job by Isha in housekeeping made up for its dated feel. Our bathroom was tiny and not well laid out for the size. The bar on first night was well run by Louis and was a lovely experience. Second night was a little stilted, the staff on front of house could have done with more senior staff support I think. Check out was efficient and well handled by a very friendly lady whose name I unfortunately failed to get. Overall decent stay but probably not my first choice in Guildford.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

francis

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Feb 2025