Ratings based on 237 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Close to Hbf, has the essentials
Posted Feb. 16, 2024 on HotelsThis is pretty much what you’d expect for the price. It’s a pretty bare bones room (I got the smallest single) with a small desk, a twin bed and private bathroom. The room itself was fine, however there was no built-in lobby bar, which was a little misleading in the ad. There is, however, a pretty expensive Italian restaurant located adjacent to the hotel that you’re able to access through an interior door. If you’re just needing a place to stay to catch an early train, this will do the job just fine.
by A traveller
Fabulous
Posted Jan. 24, 2024 on HotelsExtremely comfortable. Walkin' distance to shoppin' area. Infront of train station.
by A traveller
Hamburg Scammers
Posted Jan. 17, 2024 on HotelsI was charged an extra fee even though I had booked an extra night in the exact same room/bed. Upon bringing this to the attention of the receptionist, I was repeatedly turned away because "only the manager could approve a refund." Many days later after numerous attempts of reaching out to the manager, I was denied any refund. It's evident that the manager here and the staff under him are engaged in unethical business practices if they're willing to create random charges for their guests. If you're looking for a place to stay near the train station, remember that even the location isn't worth getting scammed.
Comment from Hotel Management
Jan. 19, 2024 by Boutique 053, Hotel Management
Dear Gast,sorry about your complain in our Hotel.first i see your first reservation was Double room and the second reservation was Queen Size Room You have to change your Room but you Dont like to change you want to stay in Double room my colleges charge you for your staying in Double Room and you say okey. you pay for upgrate for that in 4 hours later you asking the reception why you must pay the upgrated of your Room we explain again to you and you dont understand the next day you complain again about your room upgrate and you like to get back the payment we cannot refund the payment. we are not Scammer first you must understand your reservation.
by A traveller
Posted Jan. 11, 2024 on Hotels
I had an unexpected stayover in Hamburg, and found this hotel to be more than satisfactory. It was clean,inexpensive, and right across from the train station.
by A traveller
Posted Dec. 27, 2023 on Hotels
by A traveller
Posted Dec. 24, 2023 on Hotels
by A traveller
Posted Dec. 2, 2023 on Hotels
Good location
by A traveller
Perfectly adequate.
Posted Nov. 22, 2023 on HotelsRight next to Hamburg Station, and in a street of wonderful, varied restaurants, it fitted our need perfectly for evening arrival from Berlin on the train, and early morning departure to Hamburg airport.
by A traveller
Posted Nov. 1, 2023 on Expedia
It’s super close to the train station and served our purpose - one day visit of HH before taking a train to Copenhagen- perfectly. The room was very small, but the bed was comfy.
by A traveller
Posted Oct. 26, 2023 on Expedia
Nicely presented room, clean, quiet and comfortable. Very convenient for train station. The hotel restaurant was good.
