Ratings based on 466 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 16, 2024 on Expedia
Nice room and well maintained. Seemed very quiet at first, but during the first (of three) nights, there were loud vehicles outside with things being dropped in them, maybe around 03.00 or 04.00. I was on the fifth floor; there is a gym on the floor above. For some reason they allow people to use this from 06.00, which of course, can be heard on the floors below. The sixth floor should be closed until 08.00 out of respect for guests in their rooms.
by A traveller
Posted Nov. 29, 2023 on Expedia
the room was a bit cold
by A traveller from North Babylona
Posted Nov. 26, 2023 on Expedia
Hotel was amazingly clean. Staff are very nice. Special Shout out to MARIAN, he is an exceptional worker. He works in the restaurant/Dining area. He made sure that we are taken care of. Most of the restaurant staff don't speak english but very respectful and nice. Marian goes out of his way to make sure we get what we need and he always ask us if we are doing good. Btw, i didnt know that breakfast buffet was included in the price that we paid for. Breakfast buffer was great. There are bunch of breakfast variety from eggs, bacon, all type of breads, sausages, waffles and a lot more. Bus station is nearby, and can walk to grocery stores. I would go back to this hotel.
by A traveller
Posted Nov. 13, 2023 on Hotels
Comment from Hotel Management
Nov. 15, 2023 by Dein Holiday Inn Hamburg-HafenCity Team, Hotel Management
Moin Evelyn,vielen Dank für Deine Bewertungen.Wir freuen uns, dass es Dir bei uns gefallen hat.Bis bald wieder in Hamburg.Dein Holiday Inn Hamburg-HafenCity Team
by A traveller
Posted Nov. 8, 2023 on Expedia
by A traveller
Posted Oct. 25, 2023 on Expedia
Property was very clean
Comment from Hotel Management
Oct. 29, 2023 by Tabea von der Linde , Hotel Management
Thank you very much for writing a review for your stay. We appreciate your positive feedback!Best regards,HolidayInn HafenCity
by A traveller from Redwood City
Posted Sep. 17, 2023 on Expedia
Clean and safe with a bountiful breakfast
Comment from Hotel Management
Oct. 2, 2023 by your team from Holiday Inn Hamburg HafenCity, Hotel Management
Dear Michael, thank you for writing a review. We are pleased that you had a good experience with us. Best regards
by A traveller
Posted Aug. 24, 2023 on Expedia
The only thing I didn't like was that there is no in-room safe for storing valuables, passports, etc.
Comment from Hotel Management
Aug. 25, 2023 by Holiday Inn Hamburg HafenCity, Hotel Management
Dear William, thank you for sharing your feedback. There is the possibility to use a safe at the reception or in our rooms in the fifth and sixth floor.Best regards, your team from Holiday Inn Hamburg HafenCity
by A traveller
Posted Jul. 18, 2023 on Expedia
They did not have luggage racks so the luggage remained on the floor. For a three night stay you do not empty the luggage.
Comment from Hotel Management
Jul. 19, 2023 by Holiday Inn Hamburg HafenCity, Hotel Management
Dear Ana, thank you for your feedback. best regards, your team from Holiday Inn Hamburg HafenCity
by A traveller
Posted Jun. 19, 2023 on Expedia
