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Steigenberger Hotel Hamburg

5.0 star property
5-star luxury hotel near Neuer Wall, connected to a shopping center

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Steigenberger Hotel Hamburg

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Exterior
Deluxe Room
Meeting facility
Lobby

Overview of Steigenberger Hotel Hamburg

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Popular LocationRialto1 min walk
  • Popular LocationRheinischer Hafen1 min walk
  • Popular LocationHamburg Dammtor Station18 min walk
  • AirportHamburg (HAM)27 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Fraser Suites Hamburg
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (531)
The price is CA $266
per night
CA $285 total
includes taxes & fees
30 Apr - 1 May
Fraser Suites Hamburg

About the area

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from International Baptist Church of Hamburg and within a 5-minute walk of Neuer Wall. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within half a mile (1 km).

What's nearby

  • St. Michaelis Church - 6 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 11 min walk
  • St. Pauli Piers - 14 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • Kimchi Guys - 5 min walk
  • Public Coffee Roasters - 5 min walk
  • Rheinischer Hafen - 1 min walk
  • Thai Food - 3 min walk
  • Kardelen - 4 min walk

About this property

Steigenberger Hotel Hamburg

5-star luxury hotel near Neuer Wall, connected to a shopping center
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 34.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–11:00 AM: EUR 33.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33.00 per person
  • Self parking fee: EUR 34.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite Hamburg hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Sasikaran

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable with limited facilities
Very chic and nice hotel but sauna was not working and gym is very small. It’s in a very good location close to central and public transport.
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel -one major fault -no bar to drink in
Stayed 4 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very welcoming and friendly. They stored our luggage until check in time and provided good information about what to see and do in the city. The rooms were very nice, with heated floors in the bathroom.
Stayed 1 night in Oct 2023

4/10 Poor

Huiwen

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude is nice but rest of the hotel does not deserve a 5 star at all… - they made me pay the full amount when we checked in where they say they are just putting the money on hold. And let me pay separately the full amount again when doing check out. And says that I will get the first payment back in 5 days, now it’s already 10days. Per my bank I won’t get the money for another 20days. This is absolutely nonsense. They claim the first payment is for in case I do not pay at the end, but then why not just claim the full amount you already charged on my card? And I said clearly at the beginning just book the full amount. - Interior very old. bed is quite stiff not comfortable at all… room very dry. TV has chrome cast option but not working. Called reception multiple times no response. This hotel after 8 no one picks up the call - when we checked in, no handsoap in the bathroom… we asked to clean the room as there are some excess of water. they took away the bath mat and bath towel and did not replace with new ones, even after housekeeping the next day. Only one bottle of water, no new ones the next day either. Will never come again

10/10 Excellent

Jefferey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Nahedah

Stayed 3 nights in Sep 2023

2/10 Terrible

Arezou, Toronto

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We had requested 5 times for them to check our AC, they kept on saying it is working while the room was so hot that we had to open our window all day and all night
Stayed 3 nights in Sep 2023