A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn Hamilton. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Inn Hamilton was completed in February 2023.
When I arrived at the hotel yesterday, the woman at the desk was very rude. She refused to take my health card (from Quebec) as ID, which Iâve used several times to check into hotels in Toronto with no problem. I didnât have any other ID on me. She didnât suggest any other solution and was very rude about it, talking to me as if I was an idiot and as if I was just causing a problem. My confirmation email said nothing about bringing ID, never mind a particular ID. Fortunately my mom was there and checked in for me, but it was pure luck that I wasnât alone. Had I been there alone I wouldâve been out of luck and probably wouldâve overpaid for a hotel the same day and missed my friendâs wedding ceremony. When I told her the next day that my confirmation email said nothing about ID, she took no accountability, and continued to talk to me like I was an idiot. Just really terrible, unprofessional service.
Our recent stay here was amazing. A big thank you to house keeping staff Cindy who went out of her way to make sure we were being taken care of and helped with getting us a late checkout. The bartender in the lounge was fabulous and the staff at the front desk were friendly, kind and always willing to help. Recommend this place!!!