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Aparthotel

GEM Hotel & Residence

Property class: 4
4-star aparthotel near West Lake

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Photo gallery for GEM Hotel & Residence

A modern dining area with a table, chairs, a vase with flowers, and a view of the city through large windows.
A multi-story building with a prominent entrance labeled 'GEM RESIDENCE.'
A hotel room with a bed, a sofa, a desk, and a wardrobe.
A hotel room with a bed, sofa, desk, and large windows.
A modern kitchen with a flat-screen TV, wooden cabinets, a refrigerator, and a dining area with a chair.

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
15 Duy Tan St., Dich Vong Hau ward, Cau Giay Dist, Hanoi, Hanoi, 10000
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National University
    ‪10 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Premier Apartment, Balcony, City View

A hotel room with a bed, sofa, desk, and large windows.

Premier Apartment, Balcony, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment, Balcony, City View

A modern hotel room with a bed, a small bedside table, a built-in wardrobe, and a large window with curtains.

Executive Apartment, Balcony, City View

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Apartment, Balcony, City View

A hotel room with a bed, desk, chair, and large windows with curtains.

Junior Apartment, Balcony, City View

  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Luxury Apartment, Balcony, City View

A bedroom with a bed, a wardrobe, and a window with curtains.

Luxury Apartment, Balcony, City View

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

About the area

Hanoi

Hanoi retreat .Within a 15-minute walk of the aparthotel, you'll find Indochina Plaza Ha Noi and Vietnam National University. Vietnam University of Commerce and State Auditor are also within 2 miles (3 km).
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What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.7 km
  • Vietnam National University - 10 min walk - 0.9 km
  • Vietnam University of Commerce - 17 min walk - 1.4 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.2 km
  • Vietnam Museum of Ethnology - 5 min drive - 1.9 km

Getting around

  • Hà Đông Station - 12 min drive
  • Đại học Quốc gia Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Thịt Trâu Vĩnh Phúc - ‬2 min walk
  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk
  • ‪Daruma - ‬2 min walk
  • ‪Aha Cafe - ‬1 min walk

About this property

GEM Hotel & Residence

4-star aparthotel near West Lake
GEM Hotel & Residence offers its guests concierge services, dry cleaning/laundry services, and an ATM. Public spaces have free WiFi. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

  • 32 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Smoking in designated areas
GEM Hotel & Residence offers 32 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, and microwaves. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Kitchen

  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 75,000 for children

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Bed sheets changed on request
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately VND 150000 for adults and VND 75000 for children
  • Secured self parking fee: VND 200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash.

Frequently asked questions

How close is GEM Hotel & Residence to the airport?

GEM Hotel & Residence is 16 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at GEM Hotel & Residence?

As of Sept 5, 2026, prices found for a 1-night stay for 2 adults at GEM Hotel & Residence on Sept 6, 2026 start from CA $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does GEM Hotel & Residence have an airport shuttle?

Airport shuttle services are not available at GEM Hotel & Residence.

Does GEM Hotel & Residence offer free breakfast?

Free breakfast isn’t provided at GEM Hotel & Residence, but cooked-to-order breakfast is offered for a fee of VND 150000 for adults and VND 75000 for children. It's available every day from 6:00 AM to 9:30 AM.

Is there a casino at GEM Hotel & Residence?

No, there is no casino at this aparthotel.

What time is check-in at GEM Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at GEM Hotel & Residence?

Free parking is not available at this aparthotel. Self parking is available for VND 200000 per night.

Does GEM Hotel & Residence have a pool?

GEM Hotel & Residence does not have a pool.

Does GEM Hotel & Residence have a spa?

There are no spa services available at this aparthotel.

How close is GEM Hotel & Residence to downtown Hanoi?

GEM Hotel & Residence is 3.5 mi away from Hanoi.

GEM Hotel & Residence Reviews