4/10 Poor
Rahul, Singapore
Mar 28, 2017
Disliked: Cleanliness, property conditions & facilities, room comfort
Hanoi Heritage Hotel
3.5 star property
3.5-star hotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Hanoi Heritage Hotel
Reviews
5.45.4 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
Explore the area
625 La Thanh Road, Hanoi
- US EmbassyPlace, US Embassy7 min walk
- Lotte Center HanoiPlace, Lotte Center Hanoi12 min walk
- Embassy of JapanPlace, Embassy of Japan13 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)36 min drive
Room options
View all photos for Standard Room
Standard Room
- Garden view
- 35 sq m
- Sleeps 3
- 1 Double Bed
View all photos for Superior Room
Superior Room
- Garden view
- 35 sq m
- Sleeps 3
- 1 Double Bed
View all photos for Deluxe Room
Deluxe Room
- Garden view
- 35 sq m
- Sleeps 3
- 1 Double Bed
View all photos for Suite
Suite
- Garden view
- 70 sq m
- Sleeps 3
- 1 Double Bed
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About the area
Hanoi
Ba Dinh stay.Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, US Embassy is within half a mile (1 km) and Vincom Center Metropolis is within 2 miles (3 km).
What's nearby
- US Embassy - 7 min walk - 0.6 km
- Van Phuc Diplomatic Corps - 11 min walk - 1.0 km
- Lotte Center Hanoi - 12 min walk - 1.0 km
- Embassy of Japan - 13 min walk - 1.2 km
- Australian Embassy - 13 min walk - 1.2 km
Getting around
- Hanoi Railway Station - 15 min drive
- Ga Hà Đông Station - 38 min drive
- Noi Bai Intl. Airport (HAN) - 23 min drive
Restaurants
- Phở Bò Tuấn Râu - 1 min walk
- 30 Days Cafe - 6 min walk
- Letefe Bistro Cafe - 6 min walk
- Untitled Espresso Bar - 7 min walk
- Hải sản Minh Thúy - 2 min walk
About this property
Hanoi Heritage Hotel
3.5-star hotel near Hoan Kiem Lake
There are 2 restaurants on site. Free breakfast is served. Public spaces have free WiFi. A business center and a meeting room are available. An airport shuttle (available on request) is available for a fee. The business-friendly Hanoi Heritage Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.
- 54 guestrooms or units
- 5 levels
- 2 dining venues
- Breakfast available (free)
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Television in lobby
- Elevator
- Smoking in designated areas
- 1 conference room
Hanoi Heritage Hotel offers 54 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge) during limited hours on request
- Free self parking on site
Food and drink
- Free breakfast available
- 2 restaurants
Things to do
- TV in common areas
Accessibility
- Elevator
Room amenities
Entertainment
- Flat-screen TV with cable channels
Bedroom
- Blackout drapes
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Slippers
- Towels provided
Food and drink
- 24-hour room service
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: VND 450000 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
We should mention
- Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hanoi Heritage
Ha Noi Heritage Hotel
Hanoi Heritage Hotel Hotel
Hanoi Heritage Hotel Hanoi
Hanoi Heritage Hotel Hotel Hanoi
Hanoi Heritage Hotel Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
5.4/10
Cleanliness
6.0/10
Staff & service
5.4/10
Property conditions & facilities
Reviews
2/10 Terrible
Naaznin
Oct 30, 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Expensive hotel do not stay
This was the worst hotel we encountered I would rate at Minus 5 - for the price $32US in the worst area
We do not know why it was listed on Hotels.com
Staff did not speak English and facilities were abysmal
We acutally checked out within minutes and took taxi to Old Quarters and booked a 4 Star hotel for $50US with excellent breakfast and room and surrounding amenities
Please remove this hotel from your websute's search engine
We are going to ask for refund from the Hotels.com
The Heritage Hotel is mixed up with the elegant L'Heritage Hotel in Old District
Naaznin
10/10 Excellent
jungkyun
Aug 13, 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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