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Novotel Suites Hanoi

4.0 star property
Family-friendly 4-star hotel near Indochina Plaza Ha Noi

Choose dates to view prices

Photo gallery for Novotel Suites Hanoi

Daily buffet breakfast for a fee
3 bars/lounges, rooftop bar, lobby lounge
Hypo-allergenic bedding, free minibar items, in-room safe, desk
Front of property
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Duy Tan Street, Cau Giay, Hanoi
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National University
    ‪10 min walk‬
  • Place, Keangnam Landmark Tower 72
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, and a nightstand.

Deluxe Studio, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a nightstand.

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Studio, 1 King Bed

A hotel room with a large bed, a sitting area with a sofa and a small table, a large mirror, and a bathroom with a sink and toiletries.

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom, Terrace

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom, Terrace

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Penthouse, 2 Bedrooms

  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

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About the area

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Indochina Plaza Ha Noi and 2 miles (3 km) of My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 miles (5 km).

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.7 km
  • Vietnam National University - 10 min walk - 0.9 km
  • Vietnam University of Commerce - 17 min walk - 1.4 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.2 km
  • Vietnam Museum of Ethnology - 6 min drive - 2.2 km

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Thịt Trâu Vĩnh Phúc - ‬1 min walk
  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Equus Cafe - ‬1 min walk

About this property

Novotel Suites Hanoi

Family-friendly 4-star hotel near Indochina Plaza Ha Noi
Novotel Suites Hanoi offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 151 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 140 reviews
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen
  • Kitchen island
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1610000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

How close is Novotel Suites Hanoi to the airport?

Novotel Suites Hanoi is 16.2 mi (34-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Suites Hanoi?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Novotel Suites Hanoi on Jun 20, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Suites Hanoi have an airport shuttle?

Novotel Suites Hanoi offers an airport shuttle 24 hours a day, for a charge of VND 1610000 per vehicle, one-way.

Does Novotel Suites Hanoi offer free breakfast?

Free breakfast isn’t provided at Novotel Suites Hanoi, but buffet breakfast is offered for a fee of VND 520000 for adults and VND 260000 for children. It's available on weekdays from 6:00 AM to 9:30 AM and weekends from 6:00 AM to 10:00 AM.

Is there a casino at Novotel Suites Hanoi?

No, there is no casino at this hotel.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Suites Hanoi?

This hotel offers free self parking.

Does Novotel Suites Hanoi have a pool?

Novotel Suites Hanoi features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Novotel Suites Hanoi have a restaurant?

Novotel Suites Hanoi is home to Food Exchange, which features local and international cuisine.

Does Novotel Suites Hanoi have a spa?

There are no spa services available at this hotel.

How close is Novotel Suites Hanoi to downtown Hanoi?

Novotel Suites Hanoi is 3.5 mi away from Hanoi.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 170 out of 282 reviews
Rating 8 - Good. 90 out of 282 reviews
Rating 6 - Okay. 13 out of 282 reviews
Rating 4 - Poor. 4 out of 282 reviews
Rating 2 - Terrible. 5 out of 282 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big rooms, nice breakfast.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

siddhant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, Breakfast and rooms were good.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Trang

Liked: Cleanliness, property conditions & facilities
Clean room, helpful and friendly staff, good amenities and great location.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Kam Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious comfortable rooms
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities
The staff were incredibly welcoming and knowledgeable. The rooftop dining, breakfast buffet, gym and the rooms were all amazing. We stayed for a week and are so glad we chose this hotel over the other. 10/10 recommend!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sze Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintain and clear environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JUSUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and facilities are good for traveling with family and the staff are so friendly. Breakfast is delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had a great time in Hanoi! And it was especially great knowing we would have a great place to stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities
We booked the delux 2 bedroom apartment. The room was spacious, clean, and well equiped. It made our stay very comfortable. The staff was courteous and very helpful. The breakfast buffet was delicious and expansive. We will definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service & nice food.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024
Verified

8/10 Good

Obada

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Trinh Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in western Hanoi

Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yong Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place and value for money.

Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice okace
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025