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Novotel Suites Hanoi

4.0 star property
Family-friendly 4-star hotel near Indochina Plaza Ha Noi

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Photo gallery for Novotel Suites Hanoi

Exterior
Executive Apartment, 1 Bedroom | Private kitchen
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Gym

Explore the area

View in a map
5 Duy Tan Street, Cau Giay, Hanoi
  • Place, Indochina Plaza Ha Noi
    ‪8 min walk‬
  • Place, Vietnam National Convention Center
    ‪3 min drive‬
  • Place, My Dinh National Stadium
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Studio, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Terrace

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Executive Apartment, 1 Bedroom, Terrace

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, free minibar items, in-room safe

Penthouse, 2 Bedrooms

  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 2 Double Beds

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About the area

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Indochina Plaza Ha Noi and 2 miles (3 km) of My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 miles (5 km).

What's nearby

  • Indochina Plaza Ha Noi - 8 min walk - 0.7 km
  • Vietnam National Convention Center - 3 min drive - 3.7 km
  • My Dinh National Stadium - 4 min drive - 2.6 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.2 km
  • Hoan Kiem Lake - 10 min drive - 8.1 km

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Space Coffee - ‬1 min walk
  • ‪Starbucks Duy Tân - ‬1 min walk
  • ‪One Euro Coffee - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk
  • ‪Bún Riêu Bề Bề - ‬2 min walk

About this property

Novotel Suites Hanoi

Family-friendly 4-star hotel near Indochina Plaza Ha Noi
Novotel Suites Hanoi offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 151 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 520,000 for adults and VND 260,000 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Reviews

Novotel Suites Hanoi Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 247 reviews
Rating 8 - Good. 85 out of 247 reviews
Rating 6 - Okay. 10 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

Reviews

6/10 Okay

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yumi

Stayed 4 nights in Jul 2025

10/10 Excellent

Tuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic base for Hanoi. While it is a 30min taxi from the old quarter, it has resort style accom for a family of five. Very good two bedroom suite for family of five. The king bed is spacious and can sleep comfortably 2adults and seven year old. Laundry and kitchenette available. Poolside and gym are a great way to relax unwind from the hectic tourist trail. Staff are very obliging - helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Do-Wan

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
Stayed 4 nights in Jun 2025

10/10 Excellent

Norreen Joyce

Stayed 3 nights in May 2025

10/10 Excellent

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Venice

Stayed 2 nights in Apr 2025

10/10 Excellent

David Ka Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Obada, Amman

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a business area. Good food there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eunkyung Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

AIK KONG

Travelled with family
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

8/10 Good

Vardhini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024

8/10 Good

Trinh Anh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

8/10 Good

Seok Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Suhas

Stayed 1 night in Apr 2024

10/10 Excellent

KENJI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
Stayed 3 nights in Apr 2024

10/10 Excellent

Alabhya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Sengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023