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Papaya Maison Hanoi

3.5 star property
3.5-star apartment near Hoan Kiem Lake

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Photo gallery for Papaya Maison Hanoi

Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters
Frette Italian sheets, premium bedding, down comforters
Electric kettle, dining tables

Reviews

6.0 out of 10

Popular amenities

  • Free airport shuttle
  • Fireplace
  • Pool
  • Parking included
  • Outdoor space
  • Gym

Explore the area

View in a map
12a11 Ly Nam De, 30, Hanoi, Hanoi, 100000
  • Place, Train Street
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio Suite

Frette Italian sheets, premium bedding, down comforters

Deluxe Studio Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Frette Italian sheets, premium bedding, down comforters

Deluxe Suite

  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Exclusive Suite

Frette Italian sheets, premium bedding, down comforters

Exclusive Suite

  • 135 sq m
  • 3 bedrooms
  • City view
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Executive Suite

Frette Italian sheets, premium bedding, down comforters

Executive Suite

  • 180 sq m
  • 4 bedrooms
  • City view
  • Sleeps 12
  • 4 King Beds and 4 Twin Beds

View all photos for Premier Suite

Frette Italian sheets, premium bedding, down comforters

Premier Suite

  • 225 sq m
  • 5 bedrooms
  • City view
  • Sleeps 15
  • 5 King Beds and 5 Twin Beds

View all photos for Premium Villa

Frette Italian sheets, premium bedding, down comforters

Premium Villa

  • 300 sq m
  • 7 bedrooms
  • City view
  • Sleeps 21
  • 7 King Beds and 7 Twin Beds

View all photos for Economy Double Room

Frette Italian sheets, premium bedding, down comforters

Economy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Hanoi

Heart of Hanoi.Within a 15-minute walk of this Hoan Kiem apartment, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Ma Street and Vietnam National Tuong Theatre are also within half a mile (1 km).
View more Apartments in HanoiOpens in a new window

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bia Hơi Hà Nội - ‬3 min walk
  • ‪Phở Bò Khôi Hói 50C Hàng Vải - ‬3 min walk
  • ‪Bánh Cuốn Nóng Hàng Vải - ‬3 min walk
  • ‪Bia Hơi Ngọc Linh - ‬3 min walk
  • ‪Dream Beans Coffee - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Papaya Maison Hanoi

3.5-star apartment near Hoan Kiem Lake
Papaya Maison Hanoi offers its guests an outdoor pool and a fitness center. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, tour/ticket assistance, and concierge services are also featured at Papaya Maison Hanoi. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi apartment.

  • 35 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
Papaya Maison Hanoi offers 35 shared accommodations with air conditioning, fireplaces, and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include double sofa beds and dining tables. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free covered valet parking on site

Family friendly

  • Free crib
  • Travel crib

Food and drink

  • Electric kettle
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Dining table
  • Wet bar

Bedrooms

  • Double sofa bed
  • Down comforter
  • Free extra futon
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 8 private bathrooms
  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Outdoor shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch LCD TV with cable channels
  • DVD player
  • Netflix
  • Pay movies
  • Smart speaker
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (50 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 35 units
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Shared accommodations
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Reviews

Papaya Maison Hanoi Reviews

6.0

6.0/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

2/10 Terrible

abi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I recently made a booking through Expedia to stay at Papaya Maison Hanoi. I landed in Hanoi on 26/10/25 at 21:30 and received a WhatsApp message from the hotel telling us that our reservation had been cancelled due to a “power cut”. We have had 0 communication through Expedia regarding a cancellation or a refund for that matter. Our money has been taken and we were left without accommodation very last minute. I have requested evidence of this “power cut”, evidence of them having reached out to Expedia and evidence of a refund plus 20% compensation to be forwarded to my email but have received nothing further from the supposed “hotel”. Expedia have got back to us saying they are unable to get a hold of the property manager and are therefore unable to waiver their “no cancellation” fee. We believe we have been scammed and that this so called property does not even exist. The fact that they are unable to even operate through Expedia is a joke.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jieni

Liked: Cleanliness, amenities, property conditions & facilities
Very responsive and accommodating host. Room was clean and comfy. Only thing that can be improved will be the aircon and soundproofing of the room cos it can get noisy in the morning with traffic. Other than that I’m satisfied with my stay. Highly recommendable!
Stayed 1 night in Oct 2025