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SUPER HOTEL HANOI

Property class: 4
4-star spa hotel near West Lake

Choose dates to view prices

Photo gallery for SUPER HOTEL HANOI

A high-rise building with a modern glass facade, a hotel with illuminated signage, and a pedestrian bridge with a sign indicating parking availability.
A spa entrance with a logo, a reception desk, and a view of a mountain through a window.
A long, narrow hallway with a patterned floor, flanked by doors with decorative glass panels, leading to a room with a plant.
A traditional Japanese interior with a bamboo wall, a rock garden, and a reflective water surface.
A modern indoor space with a water feature, bamboo wall, and a metal staircase.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 3B, Alley 82, Duy Tan Street, Cau Giay Ward, Hanoi, Hanoi, 100000
  • Place, Indochina Plaza Ha Noi
    ‪5 min walk‬
  • Place, Vietnam National University
    ‪7 min walk‬
  • Place, Vietnam University of Commerce
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Superior Double Room

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a coffee maker, a TV, and a large window with curtains.

Superior Twin Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Apartment

A hotel room with a bed, a sofa, a desk, a chair, and a TV displaying hotel information.

Superior Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

A hotel room with a bed, a desk, a round table, a sofa, and a large window with curtains.

Deluxe Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Run of House (Assign at Check-in)

A hotel room with two beds, a desk, a chair, a small table, and a wall-mounted light fixture.

Run of House (Assign at Check-in)

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Hollywood Twin Room

A hotel room with a bed, bedside table, lamp, and a television.

Hollywood Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the area

Hanoi

In Hanoi .You'll find Indochina Plaza Ha Noi and Vietnam National University within a 15-minute walk of this Hanoi hotel. Vietnam University of Commerce and State Auditor are also within 2 miles (3 km).

What's nearby

  • Indochina Plaza Ha Noi - 5 min walk - 0.5 km
  • Vietnam National University - 7 min walk - 0.6 km
  • Vietnam University of Commerce - 13 min walk - 1.2 km
  • Keangnam Landmark Tower 72 - 2 min drive - 2.2 km
  • The Garden Shopping Center - 3 min drive - 2.2 km

Getting around

  • Đại học Quốc gia Station - 11 min walk
  • Hà Đông Station - 13 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Trà đá vỉa hè Duy Tân - ‬3 min walk
  • ‪Twitter Beans Coffee - ‬4 min walk
  • ‪Thịt Trâu Vĩnh Phúc - ‬4 min walk
  • ‪Quán Ngon 3 Miền - ‬1 min walk
  • ‪phở bò lý quốc sư - duy tân - ‬3 min walk

About this property

SUPER HOTEL HANOI

4-star spa hotel near West Lake
SUPER HOTEL HANOI offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

SUPER HOTEL HANOI also features a vending machine, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 198 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SUPER HOTEL HANOI offers 198 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations, bidets, hair dryers, and toothbrushes and toothpaste. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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  • Free WiFi
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4.8 out of 5, Exceptional, 522 reviews
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number SUPER HOTEL

Frequently asked questions

How close is SUPER HOTEL HANOI to the airport?

SUPER HOTEL HANOI is 18.3 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at SUPER HOTEL HANOI?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at SUPER HOTEL HANOI on Nov 7, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SUPER HOTEL HANOI have an airport shuttle?

Airport shuttle services are not available at SUPER HOTEL HANOI.

Does SUPER HOTEL HANOI offer free breakfast?

SUPER HOTEL HANOI does not offer free breakfast. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at SUPER HOTEL HANOI?

No, there is no casino at this hotel.

What time is check-in at SUPER HOTEL HANOI?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at SUPER HOTEL HANOI?

Free parking is not available at this hotel.

Does SUPER HOTEL HANOI have a pool?

SUPER HOTEL HANOI does not have a pool.

Does SUPER HOTEL HANOI have a restaurant?

SUPER HOTEL HANOI is home to KAWASEI, which features Japanese cuisine, light fare, and brunch.

Does SUPER HOTEL HANOI have a spa?

This hotel has a spa, which features massages.

How close is SUPER HOTEL HANOI to downtown Hanoi?

SUPER HOTEL HANOI is 4.6 mi away from Hanoi.

SUPER HOTEL HANOI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 2 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and beautiful, with plenty of amenities and a delicious breakfast.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility with restaurant and convenience store on 1st floor. Rooms were clean, well maintained. I specifically asked for a room away from noise sources however was assigned a room right next to staff storage and there was a lot of commotion throughout the day. They definitely dropped the ball on this one. Bathrooms lack exhaust vent so after a shower all the steam has nowhere to go. I've seen bathroom exhaust vents in cheaper/older hotels in Vietnam. Water pressure and temperature were very inconsistent. Breakfast was average with mostly Japanese options, not the worst but not special either. Restaurant staff appear confused and kept asking for the breakfast ticket. Overall this is a clean hotel but customer service needs work.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
객실이 매우 깨끗하고 서비스도 매우 만족스럽습니다. 다음 출장때도 여기 갈거예요. 한국어 잘 하시는 직원이 계셔서 더 편리합니다. 매우 추천합니다.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
냉
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは親切でした。部屋や共有スペースも綺麗でした。気になったのは、男湯の湯船がやや汚かったです。きちんと清掃がされていなかったのかもしれません。指摘すれば改善は期待できそうです。
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
部屋のエアコン温度設定が28度に固定されており、とてもむし暑いです。サウナと水風呂は最高でした。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語が話せるスタッフがたくさんいて不便を感じませんでした。またホテルの部屋も綺麗でシャワーの水圧も十分、外の騒音も全く聞こえず快適に過ごすことができました。また利用したいです。
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔、使いやすい作り、朝食おいしい、これでリンラン、キンマもう少し近ければ言う事なし。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいてストレスなしに快適に滞在できました。
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本式服務精神在這個飯店貫徹落實，無論是硬體設備或員工素質都是日式規模。
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
唯一缺點大浴場的浴池有指甲跟異物，其他都很完美，未來還是會選擇
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
店員さんの対応がとても良かったです！ 朝食も種類が多くて良かったです！
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語対応可
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tot , tieu chuan nhat
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
金額をこのまま維持してもらえたら、もう文句無しです！
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある清掃が非常に良かったです。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
네 2차례나 방문할정도로 좋았어요
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 최신식이였습니다. 조식제공과 24시간 편의점도 좋았고 여행의 최고를 선물 해 줬습니다.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広くて気持ちいい
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Stayed 1 night in Apr 2026