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Sky Charm Hanoi Hotel and Spa

4.5 star property
4.5-star luxury hotel near Train Street

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Photo gallery for Sky Charm Hanoi Hotel and Spa

Front of property
View from property
Superior Double Room, Non Smoking, Courtyard View
Reception
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
27 Tong Duy Tan str, Hoan Kiem, Hanoi, 100000
  • Place, Train Street
    ‪1 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking, Courtyard View

Superior Double Room, Non Smoking, Courtyard View

Superior Double Room, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Grand Quadruple Room, Non Smoking, City View

Grand Quadruple Room, Non Smoking, City View

Grand Quadruple Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Quadruple Room, Non Smoking, City View

Premium Quadruple Room, Non Smoking, City View

Premium Quadruple Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Executive Double or Twin Room, Non Smoking, City View

Executive Double or Twin Room, Non Smoking, City View

Executive Double or Twin Room, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Quadruple Room, Non Smoking, City View

Junior Quadruple Room, Non Smoking, City View

Junior Quadruple Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Quadruple Room, Non Smoking, City View

Presidential Quadruple Room, Non Smoking, City View

Presidential Quadruple Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Quadruple Room

Premium bedding, pillowtop beds, in-room safe, desk

Premium Quadruple Room

  • Sleeps 4

View all photos for Deluxe Double Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double Balcony

  • Sleeps 2

View all photos for Connecting 2-bed Room (701)

Premium bedding, pillowtop beds, in-room safe, desk

Connecting 2-bed Room (701)

  • Sleeps 4

View all photos for Connecting 2-bed Room With Balcony (801)

Premium bedding, pillowtop beds, in-room safe, desk

Connecting 2-bed Room With Balcony (801)

  • Sleeps 4

Suite Room With City View

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Quadruple Suite Connecting (703,803)

Premium bedding, pillowtop beds, in-room safe, desk

Quadruple Suite Connecting (703,803)

  • Sleeps 4

View all photos for Deluxe Room With City View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room With City View

  • Sleeps 2

About the area

Hanoi

Hoan Kiem stay.At this Hoan Kiem hotel, you'll be steps from Train Street and within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hoan Kiem Lake are also within 2 miles (3 km).

What's nearby

  • Train Street - 1 min walk - 0.1 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 15 min walk - 1.3 km
  • Thang Long Water Puppet Theatre - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪The Railway Cafe - ‬1 min walk
  • ‪Xofa Café - ‬1 min walk
  • ‪Bánh Cuốn Kỳ Đồng - ‬1 min walk
  • ‪Puku Café & Sports Bar - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬1 min walk

About this property

Sky Charm Hanoi Hotel and Spa

4.5-star luxury hotel near Train Street
Sky Charm Hanoi Hotel and Spa offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The luxury Sky Charm Hanoi Hotel and Spa also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sky Charm Hanoi Hotel and Spa offers 40 air-conditioned accommodations with safes and bathrobes. Pillowtop beds feature premium bedding. A pillow menu is available. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, printers, and phones. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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4.9 out of 5, Exceptional, 90 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (30 inch wide door)
  • Hardwood flooring in room
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Sky Charm Hanoi Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Summer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way the staff greets guests every time they enter and exit the hotel makes me feel very respected. Extremely comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean, the bed is comfortable, the air conditioner runs smoothly and the space is quiet at night. Great location, just a few minutes to Hoan Kiem Lake walking street and the train street. I really like the breakfast buffet here - with pho, eggs and bread. The staff is enthusiastic and friendly. The price is reasonable compared to the central area. If you want a simple, clean, central place to stay - Sky Charm Hanoi hotel & spa is a good choice.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky Charm Hanoi hotel & spa is an ideal choice when you want to explore Hanoi Old Quarter. I like the modern space, clean and fragrant room. The staff is enthusiastic, check-in is quick, help me bring my luggage to the room. The location is close to many famous restaurants, cafes, and tourist attractions. Breakfast is not too diverse but the quality is quite good. With a mid-range price, I think this is a very worthwhile choice to experience when coming to Hanoi.
Stayed 1 night in Sep 2025

10/10 Excellent

Eve

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the center of the Old Quarter, a few minutes walk to Hoan Kiem Lake and the night market. The room is clean, modern equipment, comfortable bed. The staff is extremely friendly, enthusiastic support from check-in to taxi booking. The breakfast buffet is quite rich, with both Vietnamese and Western dishes. Overall it is worth it. I will come back if I have the opportunity to visit Hanoi again.
Stayed 1 night in Sep 2025

10/10 Excellent

Marguerite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un service exceptionnel du début à la fin. L'Sky Charm Hotel met tout en œuvre pour rendre votre séjour inoubliable. La vue depuis les étages supérieurs est époustouflante.
Stayed 1 night in Aug 2025

10/10 Excellent

Ebony

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail here is remarkable. From the fresh flowers in the lobby to the turndown service, every aspect was perfect. Truly five-star service.
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! Great comfort, great location, and the breakfast buffet was full of tasty choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Parnella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un service exceptionnel du début à la fin. Le Sky Charm Hotel met tout en œuvre pour rendre votre séjour inoubliable. La vue depuis les étages supérieurs est époustouflante.
Stayed 1 night in Aug 2025

8/10 Good

BRIAN, Cambria Heights

Liked: Cleanliness, staff & service
I liked the that there are many food options around the area and really nice staff members. The only inconvenience was that the tub was not against the wall so when you took a shower water would go behind the tub and get the whole bathroom floor wet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room though small was ideal as a solo traveller The staff went OUT OF THEIR WAY to assist me There is no car access to the hotel but the staff are there to assist with luggage etc. The choice of breakfast is wonderful for a dmall hotel, the only drawback is the small dining area. Gteat access to train street and there are so many dining options on the mall outside it wil satisfy anyone's culinary needs
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, amenities
The service was terrific and breakfast was nice. Location was great, only a block from Train Street and close to Old Town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Declan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky Charm's commitment to guest satisfaction is evident in every interaction
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastian

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining at Sky Charm is always a culinary treat. The food is consistently exceptional.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness throughout Sky Charm is impeccable. You can tell they take pride in their property
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After so many visits, Sky Charm Hotel and Spa feels less like a hotel and more like my second home.
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff!!! We had some problems with my flight and luggage from Danang. They assist me in communicating with the airline and also other parties to take my luggage back.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff and perfect location - just some minutes to reach famous attractions in Hanoi.
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!! My friend and I stayed at Sky charm for 2 days in Hanoi. The room was clean, airy and the bed was very comfortable. The breakfast was well served and delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Grace

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and cozy. The bed was comfortable. The breakfast was varied and fresh. The staff was friendly. The location was great!!
Stayed 1 night in Jul 2025

10/10 Excellent

Noémi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine est une équipe très professionnelle, vos collègues sont également très bien, tout le monde travaille avec enthousiasme, nous sommes très touchés, merci pour votre service, nous reviendrons et recommanderons également à des amis.
Stayed 1 night in Jul 2025