Ratings based on 131 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 5, 2024 on Expedia
Terrifying experience. Very dirty and unclean hotel.
Comment from Hotel Management
Jan. 29, 2024 by ASSIA WAGDI, Hotel Management
Dear Mr Abhishek,Thank you for sharing your feedback. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by ASSIA WAGDI, Hotel Management
Chére Asmae,Merci beaucoup pour le temps que vous avez consacré à partager votre feedback !
by A traveller
Charming – slightly tattered – resort
Posted Dec. 31, 2023 on HotelsThis was just a stopover on our way from Essaouira to Casablanca. Nice courtyard/pool, gym and access to the ocean. The service was generally good, though they messed up our car reservation.
Comment from Hotel Management
Jan. 29, 2024 by ASSIA WAGDI, Hotel Management
Dear Tom,The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review
by A traveller
Posted Nov. 16, 2023 on Expedia
Very limited dinning and expensive ..
Comment from Hotel Management
Nov. 17, 2023 by ASSIA WAGDI, Hotel Management
Dear Muhammad,Thank you very much for the time you spent to share your personal impressions of your stay at our hotel.We always welcome feedback, as it allows us to continually improve the experience we create for our guests.
by A traveller
Posted Nov. 12, 2023 on Expedia
Great all around
Comment from Hotel Management
Nov. 13, 2023 by ASSIA WAGDI, Hotel Management
Dear Jean-Claude,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcoming you soon !
by A traveller
Should not mention Golf resort as being integrat3d
Posted Sep. 12, 2023 on HotelsGreat hotel, with very willing staff and training needed. Receptionist needs to understand better English and French! Golf club house & operations is very incompetent & does not belong to this resort, which is not mentioned, when booking.
Comment from Hotel Management
Oct. 31, 2023 by ASSIA WAGDI, Hotel Management
Dear Jacques,We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
by A traveller
Posted Aug. 1, 2023 on Hotels
Comment from Hotel Management
Aug. 29, 2023 by ASSIA WAGDI, Hotel Management
Cher Omar,Merci pour le temps que vous avez consacré à partager une appréciation sur votre récent séjour au sein de notre hôtel
by A traveller
Posted May 8, 2023 on Expedia
by A traveller
Posted Mar. 19, 2023 on Expedia
Great staff, great service, clean and comfortable, food is good and varied too.
I wish I'd been there on holiday and not for work, so i could have tried the Spa and spent time in the pool too.
Comment from Hotel Management
Mar. 21, 2023 by ASSIA, Hotel Management
Dear Mervyn,First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations.
by A traveller
Posted Jan. 29, 2023 on Expedia
Comment from Hotel Management
Mar. 21, 2023 by ASSIA, Hotel Management
Chère Julie,Nous vous remercions pour votre magnifique appréciationDans l'attente de vous accueillir bientôt !
