Ratings based on 9 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 2, 2020
Comment from Hotel Management
Jan. 3, 2020 by Mario, Hotel Management
Thanks for your recommendations. We hope to see you again in your next travel. Regards.
5 out of 5
by A traveller from Naples, Florida

Posted Jan. 1, 2020
The property was farther from the ocean than is depicted on the Travelocity map. About a kilometer down a long hill. That aside, the facility and the staff were outstanding. Both ladies were always available to help in request. Maria and I enjoyed our stay very much and appreciated all that was done to make our stay most pleasant.
Comment from Hotel Management
Jan. 3, 2020 by Mario, Hotel Management
Thanks for your recommendations. We hope to see you again in your next travel. Regards.
4 out of 5
by A traveller

Needs freshening up...

Posted Sep. 16, 2019 on Hotels
Absolutely lovely staff here, very helpful. The place could do with a bit of freshening up. It was basic. Breakfast is not available but could be made so as there are cooking facilities. Close by to a restaurant and the town is only a ten or so minutes walk away.
5 out of 5
by A traveller from Africa

Posted May 25, 2019 on Expedia
I would recommend this to anyone going to Guanabo. The staff were very friendly and helpful. They tried really hard to make my stay comfortable. The facility,itself, was clean and modern. It's close to the beach and downtown. In fact there's a great view of the ocean from the rooms and veranda. They didn't have Wi-Fi cards but, going to buy them is easy. This place also has a communal kitchen that you can use, and a small pool.
Comment from Hotel Management
May 25, 2019 by Mario, Hotel Management
Thank you some much for your recommendation, we rally appreciate that. For sure, we are waiting for host you again when you come back.
3 out of 5
by A traveller

Posted Dec. 14, 2018 on Hotels
Had a few quiet nights here between Havana and Trinidad. The rooms were clean, and close enough to town. The host was nice too. Only bad thing is they lock the front gate with chain and padlock every time we left and didn’t give us a key! So every time we returned we had to scream out from the gate to get in haha small inconvenience but a little annoying. Other then that the stay was fine
Comment from Hotel Management
Dec. 15, 2018 by Mario, Hotel Management
Thanks for your feed back, we will work on solve this situation with the key lock of the gate. We hope you will come back soon, and of course choose us again. Regards. Mario.
5 out of 5
by A traveller

Posted Mar. 11, 2024 on Expedia
We thank you for the wonderful, relaxing time.
4 out of 5
by A traveller

Posted Jan. 12, 2020 on Expedia
Leuk gestyled, comfortabele kamer, lekker hete douche, aardige dame die haar best voor ons deed, met name toen de taxi niet kwam opdagen.
Comment from Hotel Management
Jan. 14, 2020 by Mario, Hotel Management
Thanks for your comments . Regards.
4 out of 5
by A traveller

costa est Havana

Posted Jan. 7, 2020 on Hotels
gentilezza,cortesia,ottima struttura
Comment from Hotel Management
Jan. 7, 2020 by Mario., Hotel Management
Gracias por su confianza en nosotros. Saludos.
5 out of 5
by A traveller

GUANABO

Posted Apr. 1, 2019 on Hotels
EL ALOJAMIENTO HERMOSO, TODO ES MEJOR DE LO QUE SE VE EN LAS FOTOS LA ATENCION EXCELENTE NO TENGO PALABRAS PARA AGRADECER LA PREDISPOSICION DE LOS ENCARGADOS DEL LA CABANA,GUANABO ES MUY TRANQUILO Y UNA PLAYA MUY BELLA Y LA ZONA TAMBIEN
Comment from Hotel Management
May 3, 2019 by Mario, Hotel Management
Mil gracias Marisa, por sus bellas palabras. No dude en volver a contactarnos. Saludos.