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Heidelberg Marriott Hotel

Eco-certified hotel near Heidelberg Zoo

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Photo gallery for Heidelberg Marriott Hotel

View from property
Exterior
Executive Room, 2 Single Beds, Non Smoking
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Vangerowstr. 16, Heidelberg, BW, 69115
  • University of Heidelberg New Campus
    ‪15 min walk‬
  • Heidelberg University Hospital
    ‪17 min walk‬
  • Heidelberg Castle
    ‪5 min drive‬
  • Mannheim (MHG)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (View)

Exterior

Room, 2 Single Beds (View)

  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony

1 bedroom, desk, blackout drapes, soundproofing

Room, 2 Single Beds, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Exterior

Room, 1 King Bed (View)

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, desk, blackout drapes, soundproofing

Room, 1 King Bed, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Heidelberg

Bergheim stay.A stay at this Bergheim hotel places you within half a mile (1 km) of Heidelberg Zoo and 3 miles (5 km) of Heidelberg Castle.

What's nearby

  • University of Heidelberg New Campus - 15 min walk - 1.3 km
  • Heidelberg University Hospital - 17 min walk - 1.4 km
  • Heidelberg Zoo - 17 min walk - 1.5 km
  • Heidelberg Castle - 5 min drive - 3.5 km
  • Marktplatz - 5 min drive - 3.5 km

Getting around

  • Heidelberg (West) Central Station Tram Stop - 6 min walk
  • Heidelberg Central Station - 7 min walk
  • Frankfurt Airport (FRA) - 54 min drive

Restaurants

  • ‪Café del Mundo - ‬11 min walk
  • ‪Café Botanik - ‬15 min walk
  • ‪Hans im Glück - ‬11 min walk
  • ‪Café Frisch - ‬10 min walk
  • ‪Bay Jok GmbH - ‬6 min walk

About this property

Heidelberg Marriott Hotel

Eco-certified hotel near Heidelberg Zoo
Heidelberg Marriott Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Heidelberg Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Heidelberg hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1986
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Heidelberg Marriott Hotel offers 248 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: EUR 21 to 28 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 46 per accommodation, per stay, plus a one-time cleaning fee of EUR 10
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 21 to 28 per person
  • Airport shuttle fee: EUR 58 per person (roundtrip)
  • Airport shuttle fee per child: EUR 28 (roundtrip)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 46 per accommodation, per stay plus EUR 10 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heidelberg Marriott
Marriott Heidelberg
Marriott Hotel Heidelberg
Heidelberg Marriott Hotel
Heidelberg Marriott
Heidelberg Marriott Hotel Hotel
Heidelberg Marriott Hotel Heidelberg
Heidelberg Marriott Hotel Hotel Heidelberg

Heidelberg Marriott Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 361 out of 947 reviews
Rating 8 - Good. 365 out of 947 reviews
Rating 6 - Okay. 144 out of 947 reviews
Rating 4 - Poor. 61 out of 947 reviews
Rating 2 - Terrible. 16 out of 947 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and efficient. Employees were friendly and helpful in all areas of the hotel. Hotel was clean and breakfast had lots of food options. Bed was comfortable. Would stay again and recommend this location. • Yes, I recommend this property
Stayed 7 nights in Mar 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
Overall pleasant stay, but property is a bit dated now and in need of an overhaul. Room was comfortable, but some wear & tear in bathroom. Great staff, food was good at breakfast, OK at dinner (as a vegetarian, limited options). So, good price, good location. Would stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very quiet,the staff was polite and not intrusive. Good choice for Breakfast and Dinner. 5 min of walk from HBF.
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
The service was fantastic. However, the hotel itself could use updating.
Stayed 4 nights in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 comfortable nights stay. Wait to check in on arrival as only one person on the desk who however was pleasant, helpful and informative. Room facilities good other than absence of a safe. Excellent service at dinner where menus adequate and food well presented and tasty.
Stayed 2 nights in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel bar and overall customer service were fabulous. However, their key system crashed so we spent almost an hour sitting on the floor outside our room while the manager went floor by floor letter people in at 0100. They did not provide any kind of discount for the inconvenience. In the morning, it did not feel like they were prepared for the sheer number of guests that wanted breakfast (holiday morning) and the process was a little chaotic. Food was great. Not a very relaxing stay overall.
Stayed 1 night in Dec 2024

8/10 Good

P R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

LISA, Beaumont

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location adjacent to the river view was outstanding. Access to local transportation and dining areas was outstanding.
Stayed 6 nights in Sep 2024

10/10 Excellent

Mohammad

Great hotel and nice area
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff on checkin. Easy parking on location. Short waterside walking into downtown Heidelberg. If you plan shopping or castle tour then it would be more advantageous to drive instead of walking.
Stayed 1 night in Sep 2024

10/10 Excellent

AZALEA

Liked: Cleanliness, property conditions & facilities
I had a great time in this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Minoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

We won't be coming back

Booked two rooms for our family, got put on different floors at opposite side of hotel. Room was comfortable and clean, though bathroom very much in need of refurbishment. Read the fine print: what looks like complimentary water in the rooms is actually €5 each. Came down to restaurant at 9pm to have dinner on patio, was told it was no longer possible to get service on patio. Sat inside, watching those out on patio get full dinner service. Our drinks came after our food. Breakfast buffet was good. €25 for overnight parking, such a racket. Overall, a disappointing experience, not worth nearly what we paid. We'll certainly be coming back to Heidelberg, but not to the Marriott.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a beautiful view of the river. The old town and Heidelberg Castle was spectacular. The hotel’s breakfast buffet was amazing- so much to choose from and delicious.
Stayed 1 night in Aug 2024

4/10 Poor

Quinten

Disliked: Cleanliness, property conditions & facilities
Very old, outdated hotel. Everything screams for renovation
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is dated and could use an update, everything was very clean and the staff was excellent!
Stayed 3 nights in Jun 2024

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little high garage not many cars should have been 15
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 nights
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had beautiful water view keep adding nights stayef4
Stayed 1 night in Jun 2024

10/10 Excellent

jim

Travelled with partner
Fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roman working in the pub was amazing
Stayed 3 nights in Jun 2024