See all properties

Hotel Am Vitalpark

4.5 star property
Family-friendly 4.5-star hotel near Märchenpark Heilbad Heiligenstadt

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

Lobby
Sauna
Sauna
Sauna
Exercise/lap pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Eichsfeld-Hainich-Werratal Nature Park
    ‪1 min walk‬
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪9 min walk‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Heilbad Heiligenstadt

Heilbad Heiligenstadt retreat .With a stay at this Heilbad Heiligenstadt hotel, you'll be steps from Märchenpark Heilbad Heiligenstadt and within a 10-minute walk of Heinrich-Heine-Kurpark. Eichsfeld Museum and Eichsfelder Kulturhaus are also within 2 miles (3 km).

What's nearby

  • Eichsfeld-Hainich-Werratal Nature Park - 1 min walk - 0.0 km
  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 9 min walk - 0.8 km
  • Eichsfeld Museum - 15 min walk - 1.3 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.7 km

Getting around

  • Heilbad Heiligenstadt Station - 6 min drive
  • Erfurt (ERF) - 111 min drive

Restaurants

  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪Motz Am Fluss - ‬15 min walk
  • ‪MSC Geisleden "Am Berg - ‬10 min drive
  • ‪Restaurant St. Martin - ‬19 min walk
  • ‪Treffpunkt Alex - ‬5 min drive

About this property

Hotel Am Vitalpark

Family-friendly 4.5-star hotel near Märchenpark Heilbad Heiligenstadt
Hotel Am Vitalpark offers its guests 4 indoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the luxury Hotel Am Vitalpark. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4.5-star Heilbad Heiligenstadt hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Heilbad Heiligenstadt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Indoor pool, outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Victor's Residenz-Hotel Teistungenburg
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 268 reviews
The price is CA $191
CA $204 total
includes taxes & fees
Jan 18 - Jan 19
Victor's Residenz-Hotel Teistungenburg

Property amenities

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 264 out of 469 reviews
Rating 8 - Good. 177 out of 469 reviews
Rating 6 - Okay. 23 out of 469 reviews
Rating 4 - Poor. 5 out of 469 reviews
Rating 2 - Terrible. 0 out of 469 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022

10/10 Excellent

marina, Franklin Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service

Large hotel with thermal bad of low quality

The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Clean, but old

A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Mr Oliver

Pleasant Stay !

What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

T A D A G L R M Nilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!!!

Service was excellent and extremely efficient. Highly recommended.

10/10 Excellent

Vaughn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Germany

Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Stayed 1 night in Aug 2017

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kommen gern wieder!
Stayed 1 night in Oct 2025

8/10 Good

Verena

Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Therme
Stayed 1 night in Sep 2025

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes, abwechslungsreiches Frühstück, sehr netter Empfang, schönes Zimmer mit gutem Bett, Bundle mit angeschlossenem "Badeland" - all das lässt mich überlegen, ob ich nicht allein dafür für ein Wochenende nach Heilbad Heiligenstadt zurückkomme...
Stayed 1 night in Sep 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, Sauber und Ruhig, Nettes Personal
Stayed 1 night in Jul 2025

8/10 Good

Simon, Nienburg

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025