4/10 â MĂ©diocre
Gia Huy
Voyage en groupe
13 déc. 2025
MISLEADING LISTING â different building, different rooms
Felt like a scam: we booked Metropole Thu Thiem via Expedia for 3 rooms. On arrival, we were redirected to a different building called âThe Galleria Residence,â not the Metropole building advertised. Rooms, layout and furnishings did not match the listing photos at all.
Location & building
âą Expedia listing address: Metropole Thu Thiem.
âą Actual stay: The Galleria Residence at a different address.
âą Staff messaged us on WhatsApp to go to another location after we arrived at the listed address.
Rooms vs photos
âą Room size and layout were smaller and different to what was shown online.
âą We later found the exact rooms we stayed in under a separate Expedia listing for The Galleria, confirming it was a different property.
Amenities & pool
âą Pool is heavily featured in the listing photos.
âą On arrival, we were told we needed to pay extra and register fingerprints to use the pool.
âą For us, this felt misleading â photos suggested included access.
Privacy concerns
âą Host asked us to send passport photos via WhatsApp before arrival and said it was mandatory.
âą This raised serious concerns about data security and how our ID is stored/used.
Support & resolution
âą We contacted the host and Expedia during the stay.
âą Property denied issues; resolution took time and did not change the fact we were in a different building than booked



Gia Huy
Séjour de 5 nuits en décembre 2025


























