Ratings based on 904 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 14, 2024 on Hotels
by A traveller
Great hotel in the perfect place
Posted Feb. 10, 2024 on HotelsGreat location near a busy shoping area. A metro station is 15 minutes walking. The hotel service is good, the rooms are comfortable, the beds are amazing, the bathrooms are among the best. Breakfast is really good. The coffee can be improved.
by A traveller
Week in Causeway Bay
Posted Feb. 4, 2024 on HotelsExcellent location for getting around, eateries. Rooms are spacious, clean, sound proof. Cannot control temperature so our room was warm but connecting room was freezing cold. Management took care of it in a timely manner, brought in a space heater, extra blankets and lots of apologies. Overall a very comfortable stay. Would recommend.
by A traveller
Posted Feb. 3, 2024 on Expedia
by A traveller
Posted Feb. 3, 2024 on Expedia
A nice good place to stay but the first night cleaning is not good as the rest of the stay
by A traveller
Causeway Bay
Posted Jan. 29, 2024 on HotelsLovely hotel in good location with bus stops outside .
Very quiet only disappointment was one bedside table for a triple room so no where for one person to put small items, mobile etc .
by A traveller
Quite an unpleasant stay this time.
Posted Jan. 27, 2024 on HotelsWe like the location and general condition of the hotel and have stayed there several times. We stayed in a room on high floor facing the Racecourse.
The breakfast and room service staff were very good and helpful. Reception staff were efficient but not welcoming. We didn't have a good stay this time as the heavy glass writing table in the room collapsed upon touching it. Luckily, it fell away from me and did not get hurt. We were moved to another room. The carpet smells musty. At our request they came to deodorize it. The in-room safe was defective and at our request it was fixed, Next the toilet flushing water smell as if it came from some smelly drain. At our request they came to "fixed" it, but the smell came back the next day. We were there for 4 nights and have to endure the stench each time we go to the bathroom as there seems nothing can be done about the smell.
The management wrote an apologetic note and left it in the room, but there was no follow up.
by A traveller
Posted Jan. 27, 2024 on Hotels
by A traveller
Good hotel and location
Posted Jan. 10, 2024 on HotelsGreat hotel and excellent facilities, location and staff. The only issue was the whole hotel was just so cold and no way to adjust (according to staff). Had to request a heater for the room as unable to change room temperature with the room A/C.
by A traveller
Posted Jan. 7, 2024 on Wotif
