Ratings based on 582 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 2, 2024 on Expedia
I really liked it, very clean hotel, very good breakfast, only the onsen location is small
Comment from Hotel Management
Jan. 9, 2024 by ほてる寛楽フロント, Hotel Management
Thank you for using our service. Also, we are very grateful for your compliments. We will utilize the valuable opinions we received in future facility management. We look forward to seeing you again.
by A traveller
Posted Jul. 13, 2023 on Expedia
This place was very clean. The staff was attentive and courteous. It is quiet and has everything you need. This is not a fancy hotel. It is simple, clean, very functional, convenient to the Shinkansen station, other stores, some great nearby bakeries. The hotel breakfast is also sufficient. It was a very nice find for us and quite affordable.
Comment from Hotel Management
Jul. 14, 2023 by いやし処ほてる寛楽本庄早稲田駅前, Hotel Management
Thank you very much for using our hotel this time.Thank you for your compliment. All the staff will be encouraged. We look forward to seeing you again.
by A traveller
Posted Mar. 22, 2023 on Hotels
The room we stayed was excellent especially for that price. Spacy, clean and well considered structure.
Comment from Hotel Management
Mar. 23, 2023 by ほてる寛楽, Hotel Management
Thank you very much for using our hotel this time. Thank you for your compliment. Please use it again.
by A traveller from san francisco
Posted Feb. 11, 2023 on Expedia
小さいけれどお風呂があったのがよかったです。コンフォーターが生地のせいかスリップしたのは、好きではなかったです。駅から近く便利なので、また利用すると思います。
Comment from Hotel Management
Feb. 12, 2023 by 寛楽本庄早稲田, Hotel Management
この度は当館をご利用頂きありがとうございます。頂戴した貴重なご意見は今後の施設運営管理に 反映させて頂きます。お忙しい中の投稿ありがとうございます。
by A traveller
Posted Oct. 17, 2022 on Expedia
by A traveller
Good location
Posted Jan. 24, 2022 on HotelsI traveled with my son. The location was close to the Shinkansen station, and it was convenient for restaurants.
It was also close to Waseda high school.
Our stay was very good!
Comment from Hotel Management
Jan. 24, 2022 by フロント, Hotel Management
Thank you for using our hotel.
I am looking forward to seeing again.
by A traveller
Posted Jul. 26, 2021 on Expedia
It's a very nice basic hotel. It's new and clean. I wish there was a bathtub in the bathroom (shower only), but I understand that no bathtub means less cleaning.
The only thing I didn't like was the ventilation system. If someone in a nearby room is eating something smelly, the smell will travel through the vents. It's dangerous in the pandemic with a virus that travels through the air.
Comment from Hotel Management
Jul. 26, 2021 by フロント, Hotel Management
Thank you for using our hotel.
We will consider your opinions.
We look forward to seeing you again.
by A traveller
Posted Mar. 28, 2021 on Hotels
by A traveller
Posted Dec. 14, 2020 on Hotels
Comment from Hotel Management
Jan. 1, 2021 by フロント, Hotel Management
この度は当館をご利用いただき、誠にありがとうございました。
お褒めいただき大変光栄でございます。
またのご来館、心よりお待ち申し上げます。
by A traveller
Posted May 7, 2020 on Hotels
Comment from Hotel Management
May 31, 2020 by いやし処ほてる寛楽, Hotel Management
この度は当館を御利用いただき、誠にありがとうございました。
