Ratings based on 468 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great experience
Posted Feb. 21, 2024 on HotelsComment from Hotel Management
Feb. 22, 2024 by Front Desk Staff Comfort Suites La Porte, Hotel Management
Thank you for your review. We look forward to seeing you again. Give us a call and we will get your future reservations taken care of.
by A traveller
Quiet, Comfortable Hotel. Friendly Staff
Posted Feb. 8, 2024 on HotelsMy family had a very relaxing stay at this hotel. We were only there for one night, but there was plenty of room for each of the children to have a place to sleep comfortably. Thanks to the ample pillows on the bed, I was even able to get comfortable at 9 months pregnant.
The hotel is older, but it is very tidy and clean. The staff was kind, and even though we were in the breakfast area a little late we were not made to feel rushed. The attendant even asked if we were going to get anything else before beginning to put the food away! We've stayed here several times over the years, mostly for 1- 2 night stays, and it has always been enjoyable.
Our only hiccups this time were that the toilet stopped up, and the plunger kept coming off of the handle. Also, there was no rod on one of the toilet paper dispensers. So the roll kept falling off. Other than that, the stay was pleasant.
Comment from Hotel Management
Feb. 12, 2024 by Front Desk Staff Comfort Suites La Porte, Hotel Management
Thank you for staying with us. We will look into those items you mentioned and get them taken care of for your next stay.
by A traveller
Posted Jan. 18, 2024 on Expedia
The water pressure was really low and no hot water
Comment from Hotel Management
Jan. 19, 2024 by Thomas Harris General Manager Comfort Suites, Hotel Management
We were in a city-wide freeze warning, and we had some busted pipes. Unfortunately, this could not be prevented.
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Feb. 12, 2024 by Front Desk Staff Comfort Suites La Porte, Hotel Management
Thank you so much for staying with us and leaving a review.
by A traveller
Nye
Posted Jan. 2, 2024 on HotelsClean , rooms exactly as described. Safe area as it’s more industrial than other locations. Staff was super nice and accommodating.
Comment from Hotel Management
Jan. 19, 2024 by Thomas Harris General Manager Comfort Suites, Hotel Management
Thank you for your kind review.
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Front Desk Staff Comfort Suites La Porte, Hotel Management
Thank you so much for staying with us. We look forward to seeing you again!
by A traveller
Posted Dec. 22, 2023 on Expedia
Customer service is great
Comment from Hotel Management
Jan. 2, 2024 by Front Desk Staff Comfort Suites La Porte, Hotel Management
Thank you for staying with us. We look forward to seeing you again!
by A traveller
Posted Nov. 27, 2023 on Expedia
I was there for work, and the hotel was with in rock throwing distance from my work site.
Comment from Hotel Management
Nov. 29, 2023 by Thomas Harris General Manager Comfort Suites, Hotel Management
Thank you for your 5 out of 5 rating. Next time you are here for work let us know and we can work out company rates.
by A traveller
Posted Nov. 25, 2023 on Expedia
Great
Comment from Hotel Management
Nov. 29, 2023 by Thomas Harris General Manager Comfort Suites, Hotel Management
Thank you for the kind review. We look forward to your next stay with us.
by A traveller
Posted Nov. 24, 2023 on Expedia
Comment from Hotel Management
Nov. 29, 2023 by Thomas Harris General Manager Comfort Suites, Hotel Management
Thank you for the 5 out of 5 rating. We appreciate your business and we look forward to your next stay.
