Ratings based on 895 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 10, 2024 by Guest Relations Specialist, Hotel Management
Hi Crystal,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Guest Relations Management, Hotel Management
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.
by A traveller
Posted Feb. 26, 2024 on Expedia
Great place to stay in for family
Comment from Hotel Management
Feb. 26, 2024 by Guest Relations Specialist, Hotel Management
Hi Jana,We're delighted that you enjoyed your stay with us and found our hotel to be a fantastic choice for families. Our proximity to the Space Center and the exciting NASA activities nearby make us an ideal location for those eager to explore the wonders of space. Additionally, our indoor pool provides a perfect opportunity for relaxation and fun, adding to the overall enjoyment of your stay. We're thrilled to have provided you with a memorable experience, and we look forward to hosting you and your family again soon for another stellar visit.
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Apr. 19, 2024 by Guest Relations Management, Hotel Management
Hi Sang,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
by A traveller
Posted Feb. 13, 2024 on Hotels
Motel and road under construction. We weren’t prepared. Windows taped off. Not very appealing since we weren’t informed beforehand. First room smelled like pot. Had to change rooms. Would have left but already paid for
Comment from Hotel Management
Feb. 16, 2024 by Guest Relations Management, Hotel Management
Hi Kathy,Thank you for sharing your feedback about your recent stay at our motel. We apologize for the inconvenience and dissatisfaction you experienced due to the ongoing construction and lack of prior notification.We understand that the construction and taped-off windows detracted from the appeal of our motel. We apologize for not informing you in advance about the construction work. We strive to communicate any disruptions or inconveniences to our guests, and we regret that we fell short in this instance. Your feedback will be shared with our management team to ensure that guests are better informed about any ongoing construction or renovations in the future.We apologize for the unpleasant odor in the first room you were assigned. We strive to provide clean and comfortable accommodations, and we regret that we did not meet your expectations in this regard. We appreciate your understanding in requesting a room change, and we hope that the second room provided a more pleasant experience for you.We understand that you would have preferred to leave due to these issues, but we appreciate your decision to stay despite the circumstances. If there is anything we can do to make your current stay more comfortable, please do not hesitate to let us know.Once again, we apologize for the inconveniences you encountered. We appreciate your feedback and your business. We hope to have the opportunity to provide you with a more enjoyable experience in the future.
by A traveller
Posted Feb. 1, 2024 on Expedia
Everything was good
Comment from Hotel Management
Feb. 2, 2024 by Guest Relations Management, Hotel Management
Hi Margarito, Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A traveller from Laredo
Posted Jan. 30, 2024 on Expedia
Awesome
Comment from Hotel Management
Jan. 31, 2024 by Guest Relations Management, Hotel Management
Hi Gumaro,Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A traveller
Nice hotel!
Posted Jan. 22, 2024 on HotelsNeeded to be near Hospital, this Days Inn was a great location, very nice room, comfy bed. Suma checked me in, she was so nice and helpful, check in was quick.
Comment from Hotel Management
Jan. 22, 2024 by Guest Relations Specialist, Hotel Management
Hi Laurie,We appreciate your positive feedback and are delighted to hear that our hotel provided a convenient location for your needs, especially in close proximity to the hospital. Additionally, being close to NASA, we aim to offer not just convenience but also an opportunity for exploration and discovery. It's also fantastic to know that you found our rooms to be very nice and our beds comfortable, contributing to a pleasant stay and we hope that you also had the chance to indulge in our indoor pool. We will also pass along your compliments to Suma for her excellent service during check-in; it's always our goal to ensure a quick and seamless arrival experience for our guests. We look forward to the possibility of welcoming you back in the future.
by A traveller
Posted Jan. 18, 2024 on Expedia
Renovated. Clean. Great value.
Comment from Hotel Management
Jan. 19, 2024 by Guest Relations Management, Hotel Management
Hi Dave,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
by A traveller
Great staff, Great stay!
Posted Jan. 16, 2024 on HotelsDeven at the front seat was helpful and friendly.
Comment from Hotel Management
Jan. 18, 2024 by Guest Relations Management, Hotel Management
Hi Dianne,Thank you for your feedback regarding Deven at the front desk. We're glad to hear that Deven provided you with helpful and friendly service during your stay. We strive to have a team that is attentive, accommodating, and guest-focused, and it's always rewarding to receive positive feedback about our staff members.We'll make sure to pass along your kind words to Deven. I'm sure he will be thrilled to know that his efforts were appreciated. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.
