Ratings based on 855 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 5, 2024
Everything was ok. My main light in the room would not turn on. The bathroom light only half the light turned on. Very clean and welcoming
Comment from Hotel Management
Jun. 6, 2024 by Manager, Hotel Management
Hello Bentley,We appreciate your feedback and are glad you found the hotel clean and welcoming. If you encountered any issues during your stay, please contact management directly so that they can address your concerns promptly.
by A traveller
Posted May 15, 2024
This property in no way was a 4 or 5 star property. Save your money & go elsewhere. Front desk was a train wreck, keys to first room didn’t work, next room had zero AC so had to sleep with the door cracked to the hallway, tv remotes were missing the batteries. BTW we rented two rooms for our family & both were this bad.
Comment from Hotel Management
May 17, 2024 by Manager, Hotel Management
Hello Joseph, We're sorry to hear about your experience and appreciate you sharing your feedback. Our team strives to provide a high standard of service, and we regret any inconveniences you encountered during your stay. We value your insights and encourage guests to reach out to our management team directly for further assistance. Your comments will be taken into consideration for future improvements.
by A traveller
Posted Mar. 19, 2024
Everything was good we were happy
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello George,We are pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
by A traveller from Mcallen
Posted Mar. 16, 2024 on Expedia
The breakfast staff was very friendly. The woman who checked us is was very nice, too, but the woman who worked the late night shift just sat there without so much as a slight grin. The breakfast food was ok. Fresh oatmeal and maybe some potatoes would make it better. The king size bed was very uncomfortable. It was like sleeping on boxes of refrigerators with a blanket thrown on top. That was the worst part.
Comment from Hotel Management
Mar. 17, 2024 by Manager, Hotel Management
Hello Rosemary,Thank you for sharing your detailed feedback with us. We are glad to hear you had positive interactions with our breakfast and check-in staff. We appreciate your suggestions for breakfast options and will forward them to the relevant team for consideration. We apologize if the comfort of the king size bed did not meet your expectations, and we will look into this matter further to ensure our guests' comfort moving forward.
by A traveller
Posted Mar. 15, 2024 on Hotels
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Phillip,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
by A traveller
Posted Mar. 14, 2024 on Hotels
Every was ok except one night when I was ready to take a shower I realized no soap…Hotel room service forgot to let one.
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Luis,We apologize for any inconvenience you experienced during your stay. We appreciate you bringing this to our attention and encourage guests to contact our hotel management directly for any concerns that may arise during their visit. Thank you for choosing to stay with us, we hope to welcome you back in the future.
by A traveller
Posted Mar. 14, 2024 on Expedia
It was good
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Ronnie,We are delighted to hear that you had a satisfactory stay with us. Your feedback is greatly appreciated as we strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
by A traveller
Posted Mar. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello JoAnn Castillo,We appreciate you choosing our hotel for your stay! If there were any aspects of your experience that we could improve, please feel free to reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an even better stay.
by A traveller
Awesome staff and comfortable rooms.
Posted Mar. 14, 2024 on HotelsI choose La Quinta Inn & Suites by Wyndham Houston Hobby Airport for it's location and shuttle services to and from the Hobby Airport. We were pleasantly surprised by the awesome staff, considering that it's very busy due to the cruisers and rodeo. Breakfast was good. Rooms are clean and comfortable.
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Frances,We are delighted to hear that you enjoyed our convenient location, shuttle service, friendly staff, breakfast, and comfortable rooms during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.
by A traveller
Posted Mar. 13, 2024
Not many food options to walk to but i could've looked at that before hand i spose
Comment from Hotel Management
Mar. 16, 2024 by Manager, Hotel Management
Hello Michael,We appreciate your feedback and understand your point about the dining options. We recommend researching local amenities for your next stay to ensure it meets your expectations. Thank you for staying with us.
