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Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property
4-star Victorian hotel near Inverness Castle

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Indoor pool
Front of property
Desk, laptop workspace, blackout drapes, iron/ironing board
Executive Room, 1 Double Bed, Non Smoking
Food and drink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Place, Eden Court Theatre
    ‪6 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Family Room

  • Sleeps 4

View all photos for Executive River Double Room

Interior

Executive River Double Room

  • Sleeps 2

View all photos for Executive River Twin Room

Interior

Executive River Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Standard Single Room

Bathroom amenities

Standard Single Room

  • Sleeps 1

View all photos for Small Cosy Double Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Small Cosy Double Room

  • Sleeps 2

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About the area

Inverness

City center retreat .With a stay at this Inverness City Centre hotel, you'll be steps from Inverness Castle and Inverness Museum and Art Gallery. Inverness Cathedral and Inverness Visit Scotland Information Centre are also within half a mile (1 km).

What's nearby

  • Inverness Museum and Art Gallery - 1 min walk - 0.2 km
  • Inverness Castle - 2 min walk - 0.2 km
  • Inverness Cathedral - 3 min walk - 0.3 km
  • Victorian Market - 4 min walk - 0.4 km
  • Eden Court Theatre - 6 min walk - 0.5 km

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪Johnny Foxes - ‬2 min walk
  • ‪Number 27 - ‬5 min walk
  • ‪Grain & Grind - ‬2 min walk
  • ‪Xoko - ‬4 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

4-star Victorian hotel near Inverness Castle
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 323 square feet (30 square meters) and includes conference space. A fitness center, spa services, and a fireplace in the lobby are also featured at the business-friendly Inverness Palace Hotel & Spa, WorldHotel Distinctive. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Inverness hotel is smoke free.

  • 110 guestrooms or units
  • 4 levels
  • 3 buildings
  • Meeting rooms
  • 323 sq ft of conference space
  • 30 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Inverness Palace Hotel & Spa, WorldHotel Distinctive offers 110 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 315 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, amenities
An old fashioned hotel resting on its laurels, we had nicely furnished comfortable room with great views of the castle but at “London” prices. As to the Scots habit of being penny wise and pound foolish - why no antislip rubber mat if you have to shower in the bath? One arrived eventually but at what risk of 83 year old slipping and breaking something? OK it was Sunday so you can’t expect everything but dinner was definitely for the coach trip passengers who arrived soon after us and breakfast reflected that. You learn by your mistakes
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great location. Extremely strict about 3pm check in, consequently a few people hanging around check-in desk for a couple of hours waiting for room ( I fin Parking not great and often entrance blocked in with deliveries etc. The weather was beautiful the room was very hot even with 2 fans in room.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle, Walpole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Large rooms with good view of the river and city.
Stayed 1 night in Jul 2025

4/10 Poor

Wendy

Travelled with family
Many of the hotel rooms are in the basement. Rooms are very small and walls paper thin. Could hear the people and TV on the other side. Very expensive stay. You are better to stay in Old Edinburgh for restaurants and shopping for the price of this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Vickie

Travelled with family
Average hotel. Staff needs training on guest experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Futoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is on the river Ness, across from Inverness Castle and nearby multiple bars, restaurants, cafes, and a Tesco grocery store. Guest parking is available at no extra charge to guests. Staff are polite, and considerate of guests' needs. We made use of the pool and hot tub during our stay. They have an excellent hotel gym, spa, sauna, and steam room to boot. We would stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Deborah c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunnocks teacakes at reception what more can I say

Tunnocks teacakes at reception what more can I say! Central and walkable. Cosy room, quiet
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again.

Great location. Near everything Inverness has to offer. The rooms were very clean and felt very sound proofed which we really enjoyed and appreciated. The breakfast wasn't worth the price but other than that we loved the hotel stay. We stayed for four nights.
Stayed 4 nights in May 2025

10/10 Excellent

Aryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and spacious. The shower was extremely tiny.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location along the river. This hotel has luxe quality at an affordable price. Only complaint is that when there are several bus tours, the breakfast room is crowded & staff a bit overwhelmed. But don’t let that deter a stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location right on the river. Near old town.
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very, very nice. Our room overlooked the river, and was bright and sunny. Front desk staff was very accommodating and met all our needs. My only suggestion is that since there are so many elderly people touring there, that you install safety grab bars in the shower at waist height. Otherwise our stay was fantastic!
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Travelled with family
Liked: Amenities
The second building Rooms were small and it was hot.
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was beautiful. Staff was friendly and helpful . Didn’t like no ac in room. Slept with out covers as too hot in room. Tower fan in room was not enough. Room smelled very musty. No easy access for plug in receptacles (had to move night tables to access. Pillows were very thin and uncomfortable. Definitely substandard room for advertised price. Will not recommend this hotel to others.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely beautiful and beautiful decor
Stayed 1 night in May 2025