Ratings based on 925 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Douglasville

Posted Feb. 1, 2024 on Expedia
Thank you
Comment from Hotel Management
Feb. 3, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 3, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Jose, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is such an extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza OLD City, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
3 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
We stayed for 5 days, the hotel, cleanliness and convenient location really made our stay enjoyable. However due to the cold weather this time of year we chose this hotel because of the indoor swimming pool. We were disappointed to find the pool was out of order for our stay even though it was advertised.
Comment from Hotel Management
Jan. 28, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Dawud, Thank you for taking your time and tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
3 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Average hotel not 5star at all. Room was given at 4th floor which was under roof and was a den rather than a room and they called it suit
Comment from Hotel Management
Jan. 30, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Mr.Mohd Lateef, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We are use this feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if i can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller from Douglasville

Posted Jan. 11, 2024 on Expedia
Thanks
Comment from Hotel Management
Jan. 15, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Muna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller

Posted Jan. 11, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Vanya, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller

Posted Jan. 10, 2024 on Expedia
Good hotel
Comment from Hotel Management
Jan. 15, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Furkatjon, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller

Posted Jan. 6, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Yosyf, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller from longmont

Posted Jan. 6, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Ms.Inna, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We are use this feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if i can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager
5 out of 5
by A traveller

Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Crowne Plaza Old City Istanbul, Hotel Management
Dear Severine, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager