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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
3-star hotel near VyStar Veterans Memorial Arena

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Outdoor spa tub
Bar (on property)
Lobby
Presidential Suite, 1 King | Living area
Presidential Suite, 1 King

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪15 min walk‬
  • Place, Theatre Jacksonville
    ‪15 min walk‬
  • Place, Florida Theatre
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen

8.4 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Southbank Hotel by Marriott Jacksonville Riverwalk

Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,662 reviews
The price is CA $164
CA $187 total
includes taxes & fees
Feb 22 - Feb 23
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

San Marco stay.Your stay at this San Marco hotel places you within 2 miles (3 km) of Theatre Jacksonville and Baptist Medical Center Jacksonville. Friendship Park and Friendship Fountain are also within 2 miles (3 km).

What's nearby

  • Baptist Medical Center Jacksonville - 15 min walk - 1.3 km
  • Theatre Jacksonville - 15 min walk - 1.3 km
  • Florida Theatre - 2 min drive - 2.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.3 km
  • EverBank Stadium - 5 min drive - 4.7 km

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬6 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Tropical Smoothie Cafe - ‬9 min walk
  • ‪Sake House - ‬10 min walk
  • ‪Tidbits - ‬5 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

3-star hotel near VyStar Veterans Memorial Arena
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 1226 sq ft of conference space
  • 114 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,662 reviews
The price is CA $164
CA $187 total
includes taxes & fees
Feb 22 - Feb 23
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamel Dubar

Liked: Cleanliness, amenities
Always enjoyed goin there!! They treat you right! Checking in always smooth .everyone is very polite and respectful. Food was good but would be nice to label the breakfast sausage. So you know which one is pork. Otherwise great food and service!
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Siobhan L

Disliked: Cleanliness
The toilet had an issue when we checked in and the bottom of the toilet was brown and my daughter didn’t want to use it as it looked dirty! The bath need fixed/replaced it had peeling enamel and it looked dirty. The elevator was also not clean and just overall felt the hotel needed a really good clean!
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
The staff was nice the room was clean and it is in a very convenient spot for us and why we were in town.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was met our needs, the hotel should offer a free continental breakfast instead of charging extra for it.
Stayed 1 night in Nov 2025

10/10 Excellent

Noel, Moore

Liked: Cleanliness, staff & service, property conditions & facilities
Had a meeting there. It worked out well.
Stayed 1 night in Nov 2025

10/10 Excellent

Deana

Stayed 1 night in Nov 2025

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Amenities
n/a
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Darius

Stayed 2 nights in Nov 2025

4/10 Poor

Antoinette

Travelled with family
Disliked: Amenities
Room toilet was loud and didn’t flush properly, $20 for parking and no free breakfast. I wouldn’t go back
Stayed 2 nights in Nov 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Nov 2025

10/10 Excellent

Marthoe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the front desk was informative and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

NIKITA

Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great (Big as Texas ! ) Breakfast, friendly staff, great comfortable room.
Just outside the Hotel and it actually works!
Stayed 2 nights in Oct 2025

10/10 Excellent

Talazzoe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
Artarshia was wonderful!!
Stayed 1 night in Oct 2025

10/10 Excellent

Samir

Stayed 1 night in Oct 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Skilar

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was just to packed
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

4/10 Poor

Manuel

Stayed 1 night in Oct 2025

6/10 Okay

Marissa

Liked: Cleanliness, staff & service
Coffee
Stayed 2 nights in Oct 2025