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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
3-star hotel near EverBank Stadium

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Daily cooked-to-order breakfast for a fee
Exterior
Outdoor spa tub
Lobby
Presidential Suite, 1 King | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Room service
  • Bar

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, VyStar Veterans Memorial Arena
    ‪4 min drive‬
  • Place, Daily's Place
    ‪4 min drive‬
  • Place, EverBank Stadium
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Mobility Access w/ Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Accessible w/ Roll In Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queens, Accessible w/ Roll In Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen

8.2 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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CA $232 total
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About the area

Jacksonville

Southside stay.Within a 15-minute walk of this Southside hotel, you'll find Jacksonville Historical Center and San Marco Theatre. Theatre Jacksonville and Baptist Medical Center Jacksonville are also within 2 miles (3 km).

What's nearby

  • Florida Theatre - 2 min drive - 2.4 km
  • Prime F. Osborn III Convention Center - 3 min drive - 2.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.3 km
  • Daily's Place - 4 min drive - 4.0 km
  • EverBank Stadium - 5 min drive - 4.4 km

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 22 min drive

Restaurants

  • ‪Panera Bread - ‬3 min walk
  • ‪The Bearded Pig - ‬5 min walk
  • ‪Kava & Company - ‬1 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

3-star hotel near EverBank Stadium
Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 1226 sq ft of conference space
  • 114 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.3 out of 5, 1,400 reviews
The price is CA $164
CA $187 total
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, nice staff.
Stayed 1 night in Jun 2025

8/10 Good

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the stay was ok.. besides the chair in the room having a blood stain on it.. no pool privacy being that the pool is on front street.. hate that the pool is being shared between two hotels
Stayed 1 night in Jun 2025

8/10 Good

Deanna

Stayed 1 night in Jun 2025

6/10 Okay

Patrick J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton no free parking!

You and the hotel should mention somewhere that there is a 20 dollar per night parking fee. At no time did anyone mention that to me. It's irritating at best to get nichol and fined by a hotel For parking. Also breakfast was not included and they charged 19 dollars for under cooked eggs!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

No complaints at all. Very welcoming
Stayed 2 nights in Jun 2025

4/10 Poor

Akiva

Travelled with partner
Liked: Property conditions & facilities
Lobby smelled great and was very welcoming! But each of the floors and the room smelled terrible. We asked for a non smoking room and yet it smelled horribly like smoke. The water that came out of the faucet was brown.
Stayed 1 night in Jun 2025

8/10 Good

Asha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was centrally located near great all the event locations and the property is well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Marvea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a little dirty but still nice compared to other hotels in the area.
Stayed 2 nights in Jun 2025

6/10 Okay

Craig

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

HGI JAX Review

Mehhhh, the hotel is worn, showing it's age. It was okay, but as always super glad to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Zacary

Liked: Cleanliness, staff & service
Had an enjoyable stay
Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Travelled with family
$20 daily parking fee added with no discussion prior!
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Sitara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Candie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Manohar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall stay was good
Stayed 4 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2am check in, very helpful kind employee. The nicest travel hotel , non resort and area I’ve stayed in.
Stayed 1 night in May 2025

4/10 Poor

Tyler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well taken care of. I didn't

8/10 Good

Kelly

Stayed 3 nights in Apr 2025

6/10 Okay

Alexandra

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025