Ratings based on 914 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by The Staff of the Holiday Inn Express, Hotel Management
Vincent, Thanks for the 10's! Come back and see us the next time you are in Jacksonville Beach
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
It was a really nice motel. The service was excellent and the breakfast was great!!
Comment from Hotel Management
Feb. 20, 2024 by The Staff of the Holiday Inn Express-Jax Beach, Hotel Management
What a lovely photo! We are so glad you enjoyed your stay with us here in Jacksonville Beach. Come see us the next time you come to town, we would love you have you back!
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Nice location.
Comment from Hotel Management
Feb. 20, 2024 by The Holiday Inn Express-Jacksonville Beach, Hotel Management
Olena,Our location is pretty great. Close to the beach, lots of places to eat nearby. Come back and see us the next time you are in Jax Beach!
4 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
Good staff clean easy to walk close to each
Comment from Hotel Management
Feb. 20, 2024 by The Staff, Holiday Inn Express-Jacksonville Beach, Hotel Management
Thank you Tifany! A 15 minute walk to the beach is hard to beat! The staff appreciate the kudos and we will share with everyone. Come back and see us the next time you are in Jacksonville Beach!
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Clean and quiet
Comment from Hotel Management
Feb. 13, 2024 by GM, Hotel Management
Thank you for staying with us.
5 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Very convenient
Comment from Hotel Management
Feb. 13, 2024 by GM, Hotel Management
Thank you. I hope that we will have the opportunity to welcome you back.
3 out of 5
by A traveller

Just a room

Posted Feb. 9, 2024 on Hotels
It's just a hotel room. No special features. It was clean, desk clerk at check in was very nice. But again just a room. I think it was way overpriced because of a runners event. I will look for a more economical place next year. I hate being taken advantage of.
Comment from Hotel Management
Feb. 9, 2024 by The Staff, Holiday Inn Express-Jacksonville Beach, Hotel Management
DERYL,We are sorry you feel you were taken advantage of due to the nature of dynamic pricing. With any major event, in any city, hotel prices will fluctuate to cope with supply and demand. When booking, if you ever have a concern over the hotel's advertised price, please feel free to contact us directly and we can discuss the options for you.We are glad you found our staff pleasant and helpful. We try to ensure every guest receives the best customer service we can provide.
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
👍
Comment from Hotel Management
Feb. 9, 2024 by FRONT DESK, Hotel Management
Rise and Shine, we are glad it was a good stay for you.
5 out of 5
by A traveller

Great stay!

Posted Feb. 6, 2024 on Hotels
The Hotel was cozy, close to restaurants, shops and not too far from the beach. Breakfast was very good and the service was excellent. The front desk staff was friendly and helpful. We’ll book again next time for sure.
Comment from Hotel Management
Feb. 9, 2024 by FRONT DESK, Hotel Management
Very convenient location, we are glad you take us in consideration for your next trip. Thank you
5 out of 5
by A traveller

Best hotel breakfast buffet. Ever.

Posted Feb. 5, 2024 on Hotels
Best hotel breakfast buffet. Ever.
Comment from Hotel Management
Feb. 9, 2024 by FRONT DESK, Hotel Management
Rise and Shine, we are glad you enjoyed your stay, the warm breakfast is one of our delights, we agree.