Ratings based on 887 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 11, 2024
When we got to the hotel no attendant was there to check us in. I had to find him. He stated that the reservation was not entered correctly. He was nice but we flew up in the middle of the night to see our loved one who died twice and miraculously survived. We were tired and overwhelmed. It was not the best welcome to a hotel.
by A traveller from Grand Ledge
Posted Mar. 23, 2024
Comment from Hotel Management
Apr. 11, 2024 by GM, Hotel Management
Thank you, Craig, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 11, 2024 by GM, Hotel Management
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.
by A traveller
Posted Feb. 27, 2024 on Expedia
by A traveller from marianna
Posted Feb. 25, 2024 on Expedia
Clean and comfortable
by A traveller
Posted Feb. 25, 2024 on Expedia
We were very happy with our stay. Everything turned out really good and the staff and the ease was very welcome.
by A traveller
Not so bad- not so good
Posted Feb. 24, 2024 on HotelsIt was a decent experience. A welcoming check-in with about average quality rooms. Could’ve easily improved the overall quality by making sure that the rooms had enough amenities like soap but hey, it’s a Holiday Inn. What more can I expect?
by A traveller
Posted Feb. 23, 2024 on Expedia
Smell of mildew in shower. No hair dryer or tissues.
by A traveller
Posted Feb. 23, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024
