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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
3.5-star hotel near Baptist Medical Center Jacksonville

Choose dates to view prices

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Bar (on property)
Room, 2 Queen Beds, Pool View
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor wedding area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1515 Prudential Dr, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪13 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪6 min drive‬
  • Place, EverBank Stadium
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

King Room with Pool View

  • Sleeps 2

Two Queen Room with Pool View

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(115 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

7.0 out of 10
Good
(11 reviews)
  • River view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

9.0 out of 10
Wonderful
(18 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(74 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

7.4 out of 10
Good
(11 reviews)
  • River view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

Room with Partial River View

  • Sleeps 2

One Bedroom Junior Suite with View with Partial Water View

  • Sleeps 4

King Room with Partial St. Johns River View

  • Sleeps 2

King Room

  • Sleeps 2

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

8.4 out of 10
Very good
(12 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 4

Governors Suite

  • Sleeps 4

View all photos for Room, 1 King Bed, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Mobility Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • River view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Guest Room, 2 Queen, St. Johns River View

  • Sleeps 4

Poolside Cabana Suite, 1 Bedroom Larger Suite, King Or Queen

  • Sleeps 6

Poolside Cabana Suite, 1 Bedroom Larger Suite, 1 King, Pool

  • Sleeps 4

Presidential Suite, 2 Bedroom Presidential Suite, Top Floor

  • Sleeps 6

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About the area

Jacksonville

Downtown Jacksonville stay.Your stay at this Downtown Jacksonville hotel places you within 3 miles (5 km) of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. Daily's Place and EverBank Stadium are also within 3 miles (5 km).

What's nearby

  • Baptist Medical Center Jacksonville - 13 min walk - 1.2 km
  • Florida Theatre - 17 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 6 min drive - 2.6 km
  • Daily's Place - 6 min drive - 3.3 km
  • EverBank Stadium - 7 min drive - 3.6 km

Getting around

  • Riverplace Station - 7 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 25 min drive

Restaurants

  • ‪The Bearded Pig - ‬14 min walk
  • ‪Ruth's Chris Steak House - ‬10 min walk
  • ‪Shor Seafood Grill & Tavern - ‬20 min walk
  • ‪The Southern Grill - ‬7 min walk
  • ‪Sake House - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5-star hotel near Baptist Medical Center Jacksonville
Southbank Hotel by Marriott Jacksonville Riverwalk offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 22 meeting rooms. Event space at this hotel measures 39425 square feet (3663 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Southbank Hotel by Marriott Jacksonville Riverwalk. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

  • 1 building
  • 322 guestrooms or units
  • 5 levels
  • 39425 sq ft of conference space
  • 3663 sq m of conference space
  • Built in 1980
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Southbank Hotel by Marriott Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from August 1 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 892 out of 1665 reviews
Rating 8 - Good. 348 out of 1665 reviews
Rating 6 - Okay. 198 out of 1665 reviews
Rating 4 - Poor. 121 out of 1665 reviews
Rating 2 - Terrible. 106 out of 1665 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Donald

By travel bags were stolen in room, suspectfully from workers cleaning the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Very clean great staff 10 /10
Stayed 1 night in Dec 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service
Food was bad, my toilet had unflushed toilet paper in it and the parking was $16 for a sketchy parking lot with homeless people cutting through it every time I was out there. Expensive bar with terrible service. Last time I stay there. Sorry.
Stayed 1 night in Nov 2025

10/10 Excellent

Walter

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The whole process was very smooth . Enjoyed the hospitality
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

6/10 Okay

Hellen

Travelled with group
Liked: Staff & service
Staff was very helpful, rooms had problems was move three times for different reasons.
Stayed 2 nights in Nov 2025

8/10 Good

Lorie

Liked: Staff & service, property conditions & facilities
We liked our stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities
Great service, location, staff and food!
Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsey

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Steven J, Coconut Creek

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Bed was soft, room was clean, dinner in lobby was great, area surrounding the hotel is terrible, not the hotels fault but dirty downtown area, everywhere outside the hotel smells like weed. Jacksonville is just not a great city..
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard fare buffet style. Scrambled eggs, bacon, French toast, etc. would have preferred some more variety and something healthier
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2025

8/10 Good

Russell

Stayed 1 night in Nov 2025

2/10 Terrible

DaMorris

Travelled with partner
On November 10th, I was profiled by the bar staff at this hotel during my stay. My fiancée and I went to the lobby bar for drinks, and after I briefly left to use the restroom, the bartender (“Caddy”) called over the radio for “Milton” and “Zach,” seemingly assuming I was trying to leave without paying. When I returned, both my fiancée and I noticed the tension and stares from staff and patrons. The bartender then nervously said “nevermind” over the radio, apparently realizing her mistake. Another bartender, Zach, later offered us a free drink—likely to smooth things over—but I declined, feeling humiliated. This experience left me deeply uncomfortable and disappointed. I plan to report the incident to hotel management and corporate.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Staff was great. Room was not great - ac pumped out musty air - wasn’t hot out thankfully so we left it off Towels were off white and not enough of them Counters were not cleaned Toilet was running and the sink was clogged so didn’t drain properly - not very happy this time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ron

Stayed 1 night in Nov 2025

10/10 Excellent

Howard

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast
Stayed 3 nights in Nov 2025

8/10 Good

Lakisha, Lithonia

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond. They were very accommodating and helpful. I didnt give five stars because i had no idea it was pet friendly and walking through the lobby, in evening wear, dodging poop was unexpected.
Stayed 2 nights in Oct 2025

8/10 Good

Derrick

Stayed 1 night in Sep 2025

10/10 Excellent

Marianela

Stayed 1 night in Oct 2025

10/10 Excellent

ramsey

Liked: Cleanliness
Great
Stayed 1 night in Oct 2025