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Tru by Hilton Jacksonville West I 295

3.0 star property
3-star hotel in Northside

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Jacksonville Zoo and Gardens
    ‪16 min drive‬
  • EverBank Stadium
    ‪18 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and St. Paul AME Church. Also, Richardson Road Park is within 3 miles (5 km) and Winton Drive Park is within 6 miles (10 km).

What's nearby

  • Jacksonville-Baldwin Rail Trail - 5 min drive - 4.1 km
  • Prime F. Osborn III Convention Center - 14 min drive - 16.6 km
  • Jacksonville Zoo and Gardens - 16 min drive - 15.8 km
  • VyStar Veterans Memorial Arena - 17 min drive - 19.5 km
  • EverBank Stadium - 18 min drive - 20.2 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

3-star hotel in Northside
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Languages

English

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Tru by Hilton Jacksonville Airport I-95

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  • Free airport shuttle
  • Pet-friendly
  • Parking included
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The price is CA $143
CA $162 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 135 reviews
Rating 8 - Good. 20 out of 135 reviews
Rating 6 - Okay. 16 out of 135 reviews
Rating 4 - Poor. 4 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel except for hot water wasnt hot

Was a nice hotel but the hot water was more like lukewarm water
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sead, FORT WAYNE

Travelled with partner
It’s great place
Stayed 1 night in Nov 2024

6/10 Okay

Suzie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room is small with no tub and difficult to adjust the temperature. The toilet flushes so loudly that it’s almost startling. There’s nothing close by to dine at except for a gas station/ Arby’s. The pool is closed. No hot tub which would be nice. We needed to cancel yesterday because of a situation at home but we would have had to pay in full so instead we will end up driving 14 hours tomorrow - ridiculous.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A couple of issues

The soap and shampoo dispensers were empty upon arrival. Door closer was especially strong, difficult to open door without assistance from a mule. Please adjust, or supply mule.
Stayed 1 night in Jan 2025

10/10 Excellent

Ismael

Stayed 1 night in Jan 2025

6/10 Okay

Halsi

Travelled with family, Travelled with pets
Liked: Staff & service
Staff was friendly, accommodating, and nice but for a newer hotel this place is in poor condition. The first room we were given was big but the shower, blinds, and fan were broken. The second room was tiny, I could barely walk around the beds and I am a small person. The blinds and fan were also broken in that room and the street noise was terrible. But I wasn’t going to switch rooms again.
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

GADSDEN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours it was the perfect place to stay overnight. The hot breakfast bar was amazing everything was fresh. Only downside was you had to drive through a truck stop to get into the parking lot and that wasn’t that bad . Definitely would stay there again
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveller
Liked: Room comfort
Disliked: Staff & service

Hotel lacks basic essentials.

Shampoo and body wash was not provided. When I inquired at the front desk they claim they “ordered” shampoo & body wash but it won’t ship. Left mirror light is out, housekeeping should have informed maintenance to fix said light. Trash was left on the floor from previous occupant. Only 2 towels were provided for a 3 day stay. When I inquired about additional towels, I was informed housekeeping would bring more, but housekeeping never came. Room 206 had a window but a very obstructed view. All you saw out of the window was the room of the covered porch. Less than impressed with said hotel and will not return to the hotel or the Tru brand.
Left mirror light is out in room 206.
Only conditioner was provider. Asked the front desk and they said they were out of body wash and shampoo.
Trash left on the floor, room not properly cleaned.
Stayed 2 nights in Jan 2025

4/10 Poor

Tiffany

Business traveller, Travelled with group
The walls are thin. Didn’t get much sleep because of all the noise.
Stayed 1 night in Jan 2025

8/10 Good

sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little to industrial but the hotel itself was perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

June

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The tv conked out, they told us how to fix it, but it still had pauses in service so you'd miss dialog during a show. The electric shades didn't work. The decorative one did -- the one to block out light didn't work so the room was not dark during the night. The soap dispenser in the shower was empty. Lighting was terrible, we never did find a switch for three of the wall lights. No arm chair to sit on. The 'desk" was a tiny thing on wheels. It was the worst hotel we've ever stayed it. It was pet friendly but there was no good place to walk the dog -- basically around the parking lot. Would NEVER stay in a TRU again.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to the facilities i needed to visit
Stayed 2 nights in Dec 2024

8/10 Good

Dmytro, Altamonte springs

Stayed 1 night in Sep 2024