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Tru by Hilton Jacksonville West I 295

3.0 star property
3-star hotel in Northwest

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Photo gallery for Tru by Hilton Jacksonville West I 295

Exterior
Exterior
Terrace/patio
Lobby
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Richardson Road Park
    ‪4 min drive‬
  • Place, St. Paul AME Church
    ‪4 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪4 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Jacksonville

Northwest stay.Your stay at this Northwest hotel places you within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail and St. Paul AME Church. Also, Richardson Road Park is within 3 miles (5 km) and Edgewood Park is within 6 miles (10 km).

What's nearby

  • Richardson Road Park - 4 min drive - 3.0 km
  • St. Paul AME Church - 4 min drive - 4.3 km
  • Jacksonville-Baldwin Rail Trail - 4 min drive - 3.7 km
  • Edgewood Park - 6 min drive - 6.3 km
  • Florida State College North Campus - 6 min drive - 8.5 km

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Jacksonville West I 295

3-star hotel in Northwest
Tru by Hilton Jacksonville West I 295 offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Tru by Hilton Jacksonville West I 295 also features laundry facilities, a convenience store, and a front-desk safe. Free self parking is available.

This 3-star Jacksonville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Built in 2024
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
Tru by Hilton Jacksonville West I 295 offers 82 air-conditioned accommodations with hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Similar properties

In-room safe, desk, iron/ironing board, free cribs/infant beds
Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 706 reviews
The price is CA $151
CA $171 total
includes taxes & fees
Mar 22 - Mar 23
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 222 reviews
Rating 8 - Good. 37 out of 222 reviews
Rating 6 - Okay. 27 out of 222 reviews
Rating 4 - Poor. 6 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean Hotel. Proximity
Stayed 1 night in Oct 2025

10/10 Excellent

Anett

Stayed 3 nights in Nov 2025

10/10 Excellent

Ornica

Stayed 1 night in Nov 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff were so friendly and helpful. The one itty-bitty issue was the blinds would not lower and it did make sleeping a challenge.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 2 nights in Nov 2025

10/10 Excellent

Abbe

Stayed 1 night in Nov 2025

10/10 Excellent

Brock

Stayed 1 night in Nov 2025

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025

10/10 Excellent

LATREACE

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the SOS and the helpfulness of the staff. Everything is clean and comfortable! Very cute aesthetic.
Stayed 1 night in Nov 2025

2/10 Terrible

Deann

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was a lady with a dog in the room. I was moved to a new room and the floor was dirty.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Stayed 2 nights in Oct 2025

10/10 Excellent

Russell, Raeford

Liked: Cleanliness, property conditions & facilities
Nearly new
Stayed 2 nights in Jul 2025

10/10 Excellent

Romana

Liked: Cleanliness
Everything about this property was perfect
Stayed 1 night in Oct 2025

6/10 Okay

Michael

The room was fine, except that there was a musty smell in the bathroom. The hallway and the elevators smelled like weed. Won’t be staying again.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have their breakfast but the entirety of my stay was amazing from the comfort to the cleanliness of my room and the friendliness of the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Tyron

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

michelle, Irmo

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025

8/10 Good

Jeffery

Stayed 1 night in Oct 2025

6/10 Okay

Suparna

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is next to a truck stop. Room was clean but very small, no coffee maker in the room. Shampoo and conditioner bottles were empty.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Some areas needed a little bit of extra cleaning like the shower but overall it was good. Staff was friendly and fast with check-in. The road/parking area near the hotel/has station had some big holes. Overall I would stay here again.
Stayed 2 nights in Sep 2025