Ratings based on 420 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Ashburn
Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
by A traveller
Posted Dec. 29, 2023 on Expedia
The location is perfect. The food is good. Breakfast is included. The internet always works and even reaches out to the beach. Plenty of towels in the rooms. The biggest fail is that coolers and personal speakers are prohibited around the pool. I would not stay here again solely for this reason. The seating at the restaurant should be managed better. I traveled in a group of 10 family members, 6 adults and 4 kids. One or two people would be allowed to occupy a table for 6 instead of a table for 2 or 4 and the employees wouldn't ask them to move to a smaller table. But then we were asked to move from the two tables of 4 that we pulled chairs up to because it left a table of 2 without chairs and we were told that they were executive tables as if we didn't belong there.
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
by A traveller
Posted Dec. 20, 2023 on Expedia
The hotel upkeep is questionable. Found things not working and were told but did nothing about it
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear Customer, Thank you very much for your review about your recent stay at our hotel. Your feedback is very valuable to us as we strive to improve each and every stay.
by A traveller
Posted Dec. 16, 2023 on Expedia
Great location. Looks nice. Needs better curtains . The current curtains are see through and since my unit was a corner unit, people walking by the room could see straight in. To bad of the loud construction next to it but once that is done it should be ok.
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
by A traveller
Posted Dec. 4, 2023 on Hotels
by A traveller
Posted Oct. 6, 2023 on Expedia
The customer service was excellent special the ladies on the restaurant…
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
by A traveller from North Beach
Posted Sep. 27, 2023 on Expedia
I will say that the location was in the middle of everything. Unfortunately, location was the only positive. We actually left about 10 minutes after checking in. The room was gross. Just not clean. The sink was broken, the room was outdated, and bathroom was grimey. We stayed just long enough to hook up to the wi-fi so we could find another hotel and then we left. I will not recommend this hotel at all.
Comment from Hotel Management
Mar. 7, 2024 by Hotel Balcon Del Mar , Hotel Management
Dear Customer, Thank you very much for your review about your recent stay at our hotel. Your feedback is very valuable to us as we strive to improve each and every stay.
by A traveller
Posted Sep. 20, 2023 on Expedia
Very loud construction noise from dawn till dusk!
Comment from Hotel Management
Sep. 20, 2023 by Balcón del Mar, Hotel Management
Dear Customer, Thank you very much for your review about your recent stay at our hotel. Your feedback is very valuable to us as we strive to improve each and every stay.
by A traveller from Stuart
Posted Sep. 8, 2023 on Expedia
Great restaurant, nice pools, old rooms that need updating
Comment from Hotel Management
Sep. 9, 2023 by Balcón del Mar, Hotel Management
Dear customer. ¡ Thank you for your comments! We are very happy to hear that you enjoyed your stay with us. We hope your next stay is just around the corner.We will improve.
