Ratings based on 190 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Coral Gables
Posted Jan. 23, 2024 on Expedia
The hotel is nice and clean but very dated. The pool area is bad, really old.
Comment from Hotel Management
Jan. 25, 2024 by Munirah Ali, Hotel Management
Dear valued guest, Thank you so much for your review of our restaurant. I am pleased to hear you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Jan. 19, 2024 on Expedia
Nice hotel in a good locatiion with very nice and helpful staff. However the property needs renovation as it looks a bit tired and outdated. Also we had some water issue (no hot water) which we assume it is due to the age of the property
Comment from Hotel Management
Jan. 23, 2024 by Munirah Ali, Hotel Management
Dear valued guest, Thank you so much for your review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Jan. 13, 2024 on Hotels
Very poor bathroom and shower area in Tub is a recipe for accidents. Its difficult to understand why the hotel cant check basics. 9/10 times you are likely to slip in the shower area as the tub is probably too old or not appropriate for adults to take a shower. Room quality below par for a Crown plaza property.
Comment from Hotel Management
Jan. 25, 2024 by Munirah Ali, Hotel Management
Dear Valued Guest Name, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at +966 12 661 1000 or info.cpjeddah@ihg.com. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Dec. 31, 2023 on Hotels
Great place to stay and clean. The staff is the best part about the hotel.
Comment from Hotel Management
Jan. 25, 2024 by Munirah Ali, Hotel Management
Dear valued guest, Thank you so much for your review of our restaurant. I am pleased to hear you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Nov. 22, 2023 on Hotels
Comment from Hotel Management
Apr. 22, 2024 by Akram Shaar, Hotel Management
Dear valued guest, Thank you so much for your review of our restaurant. I am pleased to hear you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Nov. 21, 2023 on Hotels
Great hotel friendly staff
Comment from Hotel Management
Apr. 22, 2024 by Akram Shaar, Hotel Management
Dear valued guest, Thank you so much for your review of our restaurant. I am pleased to hear you enjoyed your experience with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted Sep. 14, 2023 on Hotels
Comment from Hotel Management
Apr. 22, 2024 by Akram Shaar, Hotel Management
Dear valued guest, Thank you so much for your review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram Shaar General Manager Facebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller from Fairfax
Posted Aug. 27, 2023 on Expedia
The food was very good. The hotel rooms are due for remodeling.
Comment from Hotel Management
Aug. 30, 2023 by Bashar, Hotel Management
Dear valued guest, Thank you so much for your review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram Shaar General Manager Facebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller from Riyadh
Posted Jul. 3, 2023 on Expedia
Good location , clean , quite and very nice staff
Comment from Hotel Management
Jul. 4, 2023 by CPJEDDAH, Hotel Management
Dear valued guest, Thank you so much for your review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
by A traveller
Posted May 15, 2023 on Expedia
Great Hotel
Comment from Hotel Management
May 16, 2023 by Ahmed , Hotel Management
Dear valued guest Mr. Hisham, Thank you so much for your review our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours, Akram ShaarGeneral ManagerFacebook: @cpjeddah Instagram:@cpjeddah Twitter:@cpjeddah
