Ratings based on 667 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 23, 2024
Comment from Hotel Management
May 13, 2024 by Hotel Manager, Hotel Management
Dear Michael,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
by A traveller from Ocala
Posted Mar. 9, 2024
Comment from Hotel Management
Mar. 11, 2024 by Hotel Manager, Hotel Management
Dear MARIA,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
by A traveller
Great room!
Posted Feb. 29, 2024 on HotelsOur stay was amazing. The room was clean and very roomy. Everything was very good with lots of extras. Close to the beach and lots of bike trails.
Comment from Hotel Management
Mar. 1, 2024 by Hotel Manager, Hotel Management
Dear Henry,Thank you for your fabulous feedback. We're thrilled to hear that your stay was amazing! It's wonderful that you found the room clean, spacious, and well-equipped with extras. The proximity to the beach and bike trails added to your experience, and we're delighted you enjoyed it. We hope to welcome you back for another fantastic stay.Sincerely, Hotel Manager
by A traveller
Posted Feb. 26, 2024 on Expedia
Very friendly front desk staff.
Comment from Hotel Management
Feb. 26, 2024 by Hotel Manager, Hotel Management
Dear Kelly,Thank you so much for your fantastic feedback. We're pleased to hear that you had a positive interaction with our front desk staff! Providing friendly and helpful service is a priority for us. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
by A traveller
Posted Feb. 22, 2024 on Hotels
The internet kept disconnecting. Very frustrating. Otherwise an enjoyable stay
Comment from Hotel Management
Feb. 22, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind feedback. We're glad to hear that you had an enjoyable stay overall, but we apologize for the frustration caused by the internet disconnections. Your feedback is important, and we'll look into improving the stability of our internet service to ensure a smoother experience for our guests in the future. We hope to welcome you back for an even better stay.Sincerely, Hotel Manager
by A traveller
Not what I was expecting
Posted Feb. 21, 2024 on HotelsThe floor and couch were dirty and the room smelled really bad!! The bed sheets seemed clean but they had yellow spots. The Heater barely worked, I had to set it to 82 to get any warmth. Overall not happy, would not stay here again.
Comment from Hotel Management
Feb. 22, 2024 by Hotel Manager, Hotel Management
Dear Ruth,We are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition your room, sheets, and cleanliness. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time to share this experience and for your valuable business.Sincerely, Hotel Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
Most dining facilities were closed by 9pm even on a Saturday, so bring your own food if you have late evening events.
Comment from Hotel Management
Feb. 21, 2024 by Hotel Manager, Hotel Management
Dear Lukky,We appreciate your feedback regarding the limited dining options after 9 pm, especially on a Saturday. We understand the importance of catering to varying schedules and will review our operating hours to better accommodate our guests. Thank you for bringing this to our attention, and we hope to improve your overall experience during your next stay. Sincerely, Hotel Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Hotel Manager, Hotel Management
Dear Patricia,It is delightful to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Hotel Manager, Hotel Management
Dear David,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
by A traveller
Posted Feb. 15, 2024 on Expedia
The receptionist was very friendly and extremely helpful. She went above and beyond expections when I asked about local information.
Comment from Hotel Management
Feb. 16, 2024 by Hotel Manager, Hotel Management
Dear Janice,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
