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AM Milner

5.0 star property
5-star luxury hotel in Waterkloof

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Photo gallery for AM Milner

Outdoor dining
Lobby sitting area
Restaurant
Terrace/patio
Presidential Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

View in a map
284 Milner Street, Waterkloof, Pretoria, Gauteng
  • Place, Brooklyn Mall
    ‪12 min walk‬
  • Place, Austrian Embassy
    ‪18 min walk‬
  • Place, Pretoria Country Club
    ‪19 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪34 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Single)

Junior Suite (Single)

Junior Suite (Single)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Luxury Suite, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite (King / Twin)

Luxury Suite (King / Twin)

Luxury Suite (King / Twin)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Terrace/patio

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About the area

Pretoria

Waterkloof stay.Your stay at this Waterkloof hotel places you within 2 miles (3 km) of Brooklyn Mall and Jan Cilliers Park. Pretoria Country Club and Austrian Embassy are also within 2 miles (3 km).

What's nearby

  • Brooklyn Mall - 12 min walk - 1.0 km
  • Austrian Embassy - 18 min walk - 1.6 km
  • Embassy of Romania - 18 min walk - 1.6 km
  • Pretoria Country Club - 19 min walk - 1.6 km
  • Spanish Embassy - 3 min drive - 2.6 km

Getting around

  • Lanseria Intl. Airport (HLA) - 45 min drive

Restaurants

  • ‪Kream Brooklyn - ‬15 min walk
  • ‪Col'Cacchio - ‬12 min walk
  • ‪Goddess Cafe - ‬10 min walk
  • ‪Seattle Coffee Company - ‬14 min walk
  • ‪Mythos - ‬12 min walk

About this property

AM Milner

5-star luxury hotel in Waterkloof
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury AM Milner. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Pretoria hotel.

  • 7 guestrooms or units
  • 2 buildings
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
AM Milner offers 7 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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  • Parking included
  • Free WiFi
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CA $107 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free secured valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 650 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

AM Milner Guest House Pretoria
AM Milner Guest House
AM Milner Pretoria
AM Milner
AM Milner House Pretoria
AM Milner House
AM Milner Guesthouse Pretoria
AM Milner Guesthouse
AM Milner Hotel
AM Milner Pretoria
AM Milner Hotel Pretoria

Reviews

AM Milner Reviews

8.0

Very good

9.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

10/10 Excellent

Marlize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Barbry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Barney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We stayed over for one night. This property is situated between Pretoria's two major shopping malls-the Broolyn mall and the Menlyn Mall. Brooklyn is about three minutes drive from the property and Menlyn about seven minutes. It is situated in a very quiet affluent neighborhood with 24 hour security. Only guests are allowed in at the gate of the property. The size of the room is quite generous as is the bathroom. There is a lounge between the two rooms on the first floor which I think is a nice touch. The property also has a private pool. Our room had a fridge and Nespresso coffee machine with complimentary pods. The service was good and friendly and the manager, Loveridge deserves special mention. He took time to make us feel at home and answered all our questions. Breakfast was also good and included eggs benedict if that is your fancy. I would recommend tis property.
Stayed 1 night in Mar 2019

8/10 Good

Jahna, Polokwane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The guesthouse is well situated in a very good neighbourhood. Unfortunately the staff at the hotel needs to be trained. The reception was not done in a professional matter as they did not even have a copy of my booking available in hard copy, Their systems were down and even on check out documentation had not yet been completed. There was confusion about the billing even though I had settled the account upon booking the accommodation. This could be an excellent guesthouse. Just up the training of the staff !

6/10 Okay

Pieter, Middelburg

Disliked: Room comfort

Missing a working desk

Reasonably good. Would have been nice to have a desk to work at. Breakfast was good.

4/10 Poor

Gerrit, Sabie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bizarre service

This is a beautiful facility that is utterly spoiled by management and service that is either totally untrained or not trained for this level of accommodation. I suspect the former. I can write pages of what was wrong, but the following is a good indication of the basics: On arrival the staff and including the gardener, were sitting in the communal lounge, watching TV. This remained the case throughout our 3 day stay, with staff also taking their meals there and we felt like intruders. Returning after our first night, we found our room unmade. They did not have a spare key to open the door. We had to ask for just about everything. Towels, toilet paper, serviettes, etc. Impossible to understand how an owner could allow a considerable investment to be so mismanaged. The fact that we were the only guests over a three day stay is probably a good indication of what's going on. Pity, because it could be one of the top private guest houses in Pretoria.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Go somewhere else!

Wrong set of keys given to me. Could not enter gate and main door with it. Went outside and rang the buzzer. No reply at all. Had to wake another guess to open for me. Also no kettle in room. Asked after the first night, still no kettle. Breakfast took forever. Nobody ever at reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located in safe quiet area.

Super friendly staff that were ready to assist with any inquiry.Room were clean and comfortable.

8/10 Good

Carel, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet & comfortable stay

Enjoyed a pleasant, quiet stay for one night on route to OR Tambo after meeting a friend for dinner at my favourite Pretoria Mall, which is the nearby Brooklyn Mall. Had only upon check in contact with the friendly staff member at reception. The room provided enough space and comfort with everything clean and at a good standard. The well-kept garden and many trees added to the tranquil atmosphere. As I was the only guest for the night I am not able to comment on the noise level if the other rooms would be occupied. An early morning appointment made me skip breakfast. With many other guest houses available in the area would not mind to try them out first before I would comment on whether I would return or not.

8/10 Good

robin

Liked: Cleanliness, staff & service, room comfort

Hôtel propre et soigné

Le milner gest house est un hôtel confortable avec de beaux espaces. J'y ai passé du bon temps. Petit bémol la connexion internet n'est pas au top du top... Mais je recommande quande même cet hôtel ou j'ai très bien dormi. De plus le personel est sympathique.

10/10 Excellent

Anders, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Excellent place in nice neighborhood. Spatious rooms, excellent and friendly staff, and superb breakfast.