Ratings based on 373 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Expedia
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by A traveller from panama
Posted Dec. 31, 2023 on Expedia
Run away if you can.. service is slow, rooms are not clean.
Comment from Hotel Management
Dec. 31, 2023 by Frankie de Bruto, Operations Manager, Hotel Management
Dear Vanessa, thank you for taking the time to send us feedback of your stay. Cleanliness is a high priority and I sincerely apologize for failing to meet your expectations. Your feedback has been shared with the Sheraton Pretoria team to ensure guest services are improved.We hope to have another opportunity to welcome you back and provide you with the service you expect and deserve.Regards,
by A traveller
Posted Jun. 27, 2023 on Expedia
by A traveller
Posted May 1, 2023 on Expedia
Friendly staff and made us feel welcome and we stayed comfortable Thanks
Comment from Hotel Management
May 1, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Jorge, thank you for taking the time to send us a review. It is always wonderful to see when our guests' had a memorable experience. We are looking forward to your next visit. Safe travels and best regards.
by A traveller
Posted Apr. 3, 2023 on Expedia
Property was fine. Very dated, and not very much choice on menus. Mostly Buffett.
Staff was lovely. On site spa and hair dresser.
Just very dated.
Comment from Hotel Management
Apr. 3, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Grace, thank you for taking the time to send us feedback of your stay. Your comments are all noted. We are looking forward to your next visit.Regars,
by A traveller
Posted Mar. 4, 2023 on Expedia
Spacious and clean room
Comment from Hotel Management
Mar. 4, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Hyung Goo, thank you for taking the time to send your feedback. We are looking forward to your next visit.Regards,
by A traveller
Posted Feb. 16, 2023 on Hotels
Comment from Hotel Management
Feb. 18, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear PJ, we appreciate you choosing to stay with us. Thank you for your rating. We look forward to your next visit.Regards,
by A traveller
Posted Feb. 12, 2023 on Hotels
Comment from Hotel Management
Feb. 13, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Thabo, thank you for taking the time to send a review. It's always wonderful to see when our guests had a memorable experience. We are looking forward to your next visit.Regards
by A traveller
Posted Feb. 10, 2023 on Expedia
Great location, comfortable, would stay herr again
Comment from Hotel Management
Feb. 14, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Sarah, it's always great to see when our guests' had a memorable experience and we appreciate your time in sharing your experience. We are looking forward to your next visit.Regards,
by A traveller
Posted Feb. 6, 2023 on Hotels
Comment from Hotel Management
Feb. 7, 2023 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Daniel, thank you for taking the time to send a review of your stay. It's always great to see when our guests' had a memorable experience. We are looking forward to your next visit.Regards,
