Ratings based on 896 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by LaRinda GM, Hotel Management
Thank you for taking time out of your day to leave us a review. We appreciate your feedback and hope to see you in the future!
by A traveller
Posted Feb. 22, 2024 on Hotels
Wendy, the hostess in the lobby was incredible!!
Comment from Hotel Management
Feb. 23, 2024 by LaRinda R, Hotel Management
Thank you for your kind words! Were thrilled to hear that you had a positive experience with our hostest. We will be sure to pass along your appreciation to her. We look forward to welcoming you back soon!
by A traveller
Posted Feb. 10, 2024 on Expedia
Clean, new, simple, good free breakfast
Comment from Hotel Management
Feb. 11, 2024 by LaRinda Rawlins, GM, Hotel Management
Dear Thomas, Thank you for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed our complimentary breakfast offerings during your stay. Providing a satisfying and nutritious start to your day is a priority for us. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay. Warm Regards,
by A traveller
Posted Feb. 4, 2024 on Expedia
I loved being able to part outside the room, motel style. Helpful staff, clean rooms.
Comment from Hotel Management
Feb. 4, 2024 by LaRinda R GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A traveller
Posted Jan. 30, 2024 on Hotels
Having reserved a sweet, expected some separation between the bed and the couch. It was all one room and the bath was tiny. Probably use another chain next time I'm in Joplin next month
Comment from Hotel Management
Feb. 4, 2024 by LaRinda R GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A traveller
Best spacious room!
Posted Jan. 30, 2024 on HotelsLove our room, suite with 2 double beds and one double sofa, has walk-in closet, spacious 2 rooms.
Comment from Hotel Management
Feb. 4, 2024 by LaRinda GM, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 26, 2024 by LaRinda Rawlins GM, Hotel Management
hank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A traveller
Best Western Stole My Money &Refused Me Service
Posted Jan. 22, 2024 on HotelsI just wanted to inform the public of a flaw in the system. Due to ice and snow causing issues with traveling back and forth to work, I booked a 3 night hotel stay using this site/app. I drove from Carthage to Joplin Missouri to the Best Western Hotel Oasis located 3508 S. RANGELINE RD. I got to the office and I was refused the service that I had booked. I was told that they don't rent rooms to locals. I explained to her I lived in Carthage and worked in Joplin and I did not want to miss work. Roads were slick and dangerous. They refused to let me stay. I ended up sleeping in my car and almost freezing to death. I called other places but I had already paid them and didn't have anymore money. BEST WESTERN OASIS DOESN'T GIVE A DAMN ABOUT CUSTOMERS, THEY TAKE YOUR MONEY AND THEN LEAVE YOU OUT IN THE COLD. 😡😡😡😡😡
Comment from Hotel Management
Jan. 22, 2024 by General manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by LaRinda GM, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A traveller
Posted Jan. 19, 2024 on Expedia
Very good. Will stay again .
Comment from Hotel Management
Jan. 20, 2024 by LaRinda R, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
