Ratings based on 511 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 31, 2024
Quiet. Not crowded. Clean. Great place to spend the night after dropping my kid off at college
5 out of 5
by A traveller

Hidden gem

Posted Mar. 10, 2024 on Hotels
Check in and check out employee, who was the same girl, was excellent! At check in was informed about the breakfast, elevator, WiFi information which is very helpful. At check out, she asked how our stay was and was still very pleasant. Bed was comfy, room was spacious and shower was VERY nice! Breakfast attendant was nice, breakfast did the job before a day of travel. Utensils to dish out the food were broken, need to be replaced. We visit the area often, we will definitely stay here again.
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 8, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 7, 2024 on Expedia
5 out of 5
by A traveller

Last minute get away

Posted Feb. 26, 2024 on Hotels
We had a great overnight stay. The front desk attendant was amazing. Would definitely stay again. Only suggestion would be more towels in the bathrooms.
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2024 on Hotels
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Andrea, who checked us in, was amazing! So friendly and polite to everyone. Truly a pleasure.
1 out of 5
by A traveller

Noise issue unresolved!!!

Posted Feb. 18, 2024 on Hotels
We had a party of kids above us until 1:30 despite talking to them and the staff much earlier in the evening. I do not recommend this hotel if you want to ensure a good nights sleep. It feels like rolling the die.
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Marlene R., Hotel Management
Dear Fred,Thank you so much for choosing us for your stay in Kalamazoo. We appreciate your review, and we are very happy to know you had a great experience with us. Once again thank you for your preference and we hope you see you soon!
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Clean and comfortable
Comment from Hotel Management
Feb. 5, 2024 by Marlene R., Hotel Management
Darryl, Thank you so much for choosing us for your stay in Kalamazoo. We appreciate your feedback, and we are very happy to know you had a great experience with us. Once again thank you for your preference and we hope you see you soon!