Ratings based on 111 Guest Reviews
Hear it directly from our travellers
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Manager, Hotel Management
Hello Sandra, We're sorry to hear that your experience fell below expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address it promptly.
by A traveller
Solid Stay
Posted Feb. 16, 2024 on HotelsPlace was great! We only stayed there for a night but it was very convenient to get to the start of the parade, no complaints with the room
Comment from Hotel Management
Feb. 17, 2024 by Manager, Hotel Management
Hello Mason,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our location convenient for the parade. We aim to provide a comfortable and hassle-free experience for our guests, and we are pleased that you had no complaints about the room. We hope to welcome you back in the future for another enjoyable stay.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Manager, Hotel Management
Hello Cory,We are delighted to hear that you had an excellent experience during your stay at our hotel. It was our pleasure to have you as our guest, and we are thrilled that you were satisfied with your visit. Should you have any further feedback, we would love to hear from you. Please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Jan. 1, 2024 on Expedia
I have video proof of the roaches in this facility. I did not stay . Not one but TWO rooms
Comment from Hotel Management
Jan. 8, 2024 by Manager, Hotel Management
Hello Jessie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Dec. 17, 2023 on Hotels
Comment from Hotel Management
Dec. 19, 2023 by Manager, Hotel Management
Hello Kevin, We're sorry to hear that your experience fell short of your expectations. We value guest feedback and would appreciate it if you could kindly reach out to us with any specific concerns you may have had during your stay. We would love the opportunity to address them and make improvements for future guests.
by A traveller
Posted Nov. 12, 2023 on Expedia
So we went to a concert and came back at about 1:00 a.m. with some friends to regroup and go to an after party. When we got to the room they front desk repetitively called us and harassed us about the people that were in our room. And then from there there was a roach problem where they were actually crawling around on the walls. We were met with threats of up charges for people staying in the room even though that it was a quick stop in and head back out. Never in my life have I been harassed for having extra people in my room literally the moment we walked in the door.
Comment from Hotel Management
Nov. 14, 2023 by Manager, Hotel Management
Hello Shawn, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A traveller
Posted Aug. 27, 2023 on Expedia
We didn’t even check in. It literally looked like a homeless camp. The motel from the outside looked like a condemned building. We felt very unsafe to even get out of the car. We found another hotel else where.
Comment from Hotel Management
Sep. 1, 2023 by Manager, Hotel Management
Hello Carla, Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope to someday have another opportunity to host your stay.
by A traveller
Posted Aug. 25, 2023 on Hotels
Comment from Hotel Management
Aug. 26, 2023 by Manager, Hotel Management
Hello Jeremy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
by A traveller
Posted Jul. 18, 2023 on Expedia
The room was intolerably hot and came with bed bugs. When we arrived, the heater was cranked full-blast. Turning it over to cool and opening the door didn't help at all. It was a cool day, every other room must have been just as hot to keep it that way. Waking to bites at 1:30 am, we found bed bugs had made their way to the pillow and were under the mattress. We just left and started the day then.
Comment from Hotel Management
Jul. 20, 2023 by Manager, Hotel Management
Hello Darin, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
by A traveller
Posted Jul. 18, 2023 on Expedia
I do not recommend this motel to anyone. Cockroaches everywhere! Dirty nasty floors. Door to the room looked like it had bullet holes in it. Door didn’t seal properly when closed. Peddlers all over outside. Overall very nasty and unsafe place to stay.
Comment from Hotel Management
Jul. 20, 2023 by Manager, Hotel Management
Hello Benton,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.
