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Windsor Spa Hotel

4.0 star property
4-star hotel in Karlovy Vary City Centre

Choose dates to view prices

Photo gallery for Windsor Spa Hotel

Indoor pool, sun loungers
A buffet setup with various food options and utensils.
A hallway with a wooden floor, white walls, and a white sofa. There is a plant in the center and a wooden shelf on the right.
The entrance of the Hotel Windsor with a classic arched facade, multiple flags, and palm trees in the foreground.
A grand hallway with a chandelier, ornate railings, and a vending machine.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01
  • Place, Mill Colonnade
    ‪4 min walk‬
  • Place, Hot Spring Colonnade
    ‪7 min walk‬
  • Place, Church of St. Mary Magdalene
    ‪7 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a double bed, two bedside tables with lamps, a large mirror above the bed, and a patterned carpet.

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a double bed, two bedside tables with lamps, a large mirror above the bed, and a patterned carpet.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a sofa, armchairs, a bed, a TV, and a small table with fruit.

Superior Double Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a large bed, two bedside tables with lamps, and a chandelier.

Comfort Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Karlovy Vary

Karlovy Vary City Centre stay.With a stay at this Karlovy Vary City Centre hotel, you'll be steps from Lazne III and Park Colonnade. Dvorakovy Sady and Mill Colonnade are also within half a mile (1 km).

What's nearby

  • Mill Colonnade - 4 min walk - 0.4 km
  • Vridelni kolonada - 4 min walk - 0.4 km
  • Hot Spring Colonnade - 7 min walk - 0.7 km
  • Church of St. Mary Magdalene - 7 min walk - 0.7 km
  • Elizabeth's Spa - 9 min walk - 0.8 km

Getting around

  • Karlovy Vary dolni n. Station - 17 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 12 min drive

Restaurants

  • ‪Kavárna Zámecká Věž - ‬4 min walk
  • ‪Plzeňka Carlsbad - ‬1 min walk
  • ‪Atlantic - ‬7 min walk
  • ‪U Švejka - ‬7 min walk
  • ‪Smíchovský pavilon - ‬13 min walk

About this property

Windsor Spa Hotel

4-star hotel in Karlovy Vary City Centre
Windsor Spa Hotel offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a vending machine, and ski storage are also featured at the business-friendly Windsor Spa Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Karlovy Vary hotel is smoke free.

  • 36 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Windsor Spa Hotel offers 36 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Karlovy Vary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments.

Similar properties

Indoor pool, sun loungers
Spa Resort Sanssouci
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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.0 out of 5, Very good, 246 reviews
The price is CA $192
CA $222 total
includes taxes & fees
Aug 16 - Aug 17
Spa Resort Sanssouci

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores
  • Indoor pool
  • Sauna
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Frequently asked questions

How close is Windsor Spa Hotel to the airport?

Windsor Spa Hotel is 5 mi (12-min drive) away from the Karlovy Vary (KLV-Karlovy Vary Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Windsor Spa Hotel?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Windsor Spa Hotel on Jul 28, 2026 start from CA $183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Windsor Spa Hotel have an airport shuttle?

Windsor Spa Hotel offers an airport shuttle.

Does Windsor Spa Hotel offer free breakfast?

Free breakfast isn’t provided at Windsor Spa Hotel, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Windsor Spa Hotel?

No, there is no casino at this hotel.

What time is check-in at Windsor Spa Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Windsor Spa Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 18 per night.

Does Windsor Spa Hotel have a pool?

Windsor Spa Hotel features an indoor pool.

Does Windsor Spa Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Windsor Spa Hotel have a spa?

This hotel doesn't have a spa, but it does offer facials, body wraps, and massages.

How close is Windsor Spa Hotel to downtown Karlovy Vary?

Windsor Spa Hotel is 0.5 mi away from Karlovy Vary.

Windsor Spa Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Windsor na pár dnů i na lázeňský pobyt

Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Evelien

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of KV

Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Jane Nipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.
Verified

6/10 Okay

Dragan

Disliked: Property conditions & facilities

Nicht das was ich erwartet habe!!

Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

IRINA

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.
Verified

2/10 Terrible

Onin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Overbooked

We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.
Verified

4/10 Poor

Jakub

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

3*

curious entrance to the hotel, strange personal in the reception, nice room, good breakfast
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Decent hotel close to the center

The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars

Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.
Verified

4/10 Poor

A und H

Liked: Cleanliness
Disliked: Property conditions & facilities

Keine 4 Sterne wert!!

Wir wurden enttäuscht in: - Freundlichkeit des Personals ( im Speiseraum weder ein Hallo noch ein Blick) - Saunagang musste angemeldet werden - keine Möglichkeit zum Trinken in der Sauna - keine Hotelbar - Speisesaal sehr unpersönlich und anonym - Kein Wasserkocher auf dem Zimmer, kein Willkommensgruss - Parkgebühr pro Nacht 10Euro, wovon wir vor Buchung nichts wussten
Verified

4/10 Poor

rodrigo

Disliked: Staff & service, property conditions & facilities
Não chega perto ao padrão do Windsor. Para a cidade pequena é um hotel razoável mas não deveria ter esse nome. Não tem ninguém para ajudar com as malas e se for no verão cuidado pq não tem ar condicionado nos quartos e isso não é avisado. Café da manhã bem ruim.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage für einen Besuch in Karlsbad

Für einen Besuch in Karlsbad ideal, direkt an der Promenade.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Dont use this hotel

We did not get the room we ordered and paid for. Bad service.
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2023
Verified

8/10 Good

Mogens Kjær

Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Andrey

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localizacao