Ratings based on 21 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Chic is spelt wrong

Posted Dec. 3, 2023 on Hotels
I wouldn't advise anyone to even consider this place, I was basically abandoned for 6 days, the agency phone always went unanswered, the bathroom is filthy with mould growing on the blinds and there was hair left in the shower, the shower is dangerous as it's practically impossible to get into because its so high, no slip mat if things go wrong. Cleaning is promised on a daily basis, someone turned up once. There's nothing in the place to clean up after yourself not even a broom or dustpan and brush. There was no way to lock the safe and the only time I managed to contact the rep he promised the key the next day and then went undercover. The air-conditioning unit makes a dreadful howling noise when it is on and the walls are bloated with damp from it. Key card works intermittently at the front door but unfortunately you get in eventually. All the other reviews have the standard cut and paste response, but I doubt anything will get done, so until there's a vast improvement in the apartment and the attitude of the people supposedly being there to help you, avoid this place like the plague.
3 out of 5
by A traveller

Not up to hotels.com standards

Posted Feb. 20, 2020 on Hotels
Unit was in decent location, and comfortable overall. Listing says there is a laundry facility onsite, but there is not, which is important to us and a search filter since we are traveling 5 months with a carry-on suitcase each. There was a drying rack on the porch so we used the sink. Shower had no curtain, you had to climb into a tub that was 6+ inches higher than floor, ended up with a lot of water on the floor unless you sat in the tub to bathe with the shower wand. Kitchen faucet was very loose, about to fall off the mounting. Refrig and freezer worked well. Check-in instructions were confusing, we were in second building, went to main reception area first building and all in the office had no idea what to do with us. Net, not up to hotels.com standards and info provided is not accurate.
Comment from Hotel Management
Feb. 22, 2020 by Chic Condo, Hotel Management
Thank you for staying with us, we appreciate your feedback.
1 out of 5
by A traveller

Posted Feb. 15, 2020 on Expedia
Comment from Hotel Management
Feb. 17, 2020 by Chic Condo, Hotel Management
Thank you for staying with us, we appreciate your feedback.
4 out of 5
by A traveller

Posted Feb. 12, 2020 on Expedia
I liked the location, decent size room and cleanliness. Having access to a small gym was also handy. I didn’t like the poor noise insulation as I could hear footsteps, music and furniture sliding along floor in room above me, in addition to foot traffic and doors closing loudly in corridor outside on same floor. Staff members Kelly and Nocu staff were extremely helpful. However, I found Sam was rude and unhelpful. Overall, I would stay here again but would probably also consider other options due to the noise issue.
Comment from Hotel Management
Feb. 17, 2020 by Chic Condo, Hotel Management
Thank you for staying with us, we appreciate your feedback.
4 out of 5
by A traveller

Posted Dec. 22, 2019 on Expedia
Comment from Hotel Management
Dec. 24, 2019 by Chic Condo, Hotel Management
Thank you for staying with us, we appreciate your feedback.
5 out of 5
by A traveller

Best stay in Thailand

Posted Nov. 2, 2019 on Hotels
Studio was pretty amazing, located quite near to the shopping, night market, beach. Very clean, well maintained and the best thing is all the vessels & kitchen items provided makes the stay a worth while when you miss your taste. Swimming pool was on another building premise but still walkable. Overall an amazing stay in budget.
Comment from Hotel Management
Nov. 11, 2019 by Chic Condo Karon, Hotel Management
Thank you for staying with us, we appreciate your feedback.
5 out of 5
by A traveller

Posted Oct. 25, 2019 on Expedia
Comment from Hotel Management
Nov. 11, 2019 by Chic Condo Karon, Hotel Management
Thank you for staying with us, we appreciate your feedback.
4 out of 5
by A traveller

Posted Oct. 17, 2019 on Hotels
Comment from Hotel Management
Nov. 11, 2019 by Chic Condo Karon, Hotel Management
Thank you for staying with us, we appreciate your feedback.
5 out of 5
by A traveller

Posted Oct. 15, 2019 on Expedia
Perfect. No comment at all
Comment from Hotel Management
Nov. 11, 2019 by Chic Condo Karon, Hotel Management
Thank you for staying with us, we appreciate your feedback.
5 out of 5
by A traveller

Outstanding

Posted Aug. 27, 2019 on Hotels
fantastic big apartment. . Great views halfway between Karon and Kata beach. 5min walk to everything shops restaurants . Bars. Very quite night time