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SORA Hotel KARUIZAWA Outlet

Property class: 3
3-star hotel near Karuizawa Prince Shopping Plaza

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Photo gallery for SORA Hotel KARUIZAWA Outlet

A hotel room with two beds, a desk, and a chair.
A modern building with a stone facade, a covered entrance, and a sign reading "OUTLET."
A library with bookshelves filled with books, a lamp, and a dark-colored desk.
A modern interior with a central island, wooden ceiling, and large windows.
A piano in a room with large windows, chairs, a table, and hanging plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1398-137 Hotchi, Kitasaku-gun, Karuizawa, Nagano, 389-0113
  • Place, Karuizawa 72 West Golf Course
    ‪9 min walk‬
  • Place, Seizan Golf Course
    ‪3 min drive‬
  • Place, Karuizawa Prince Hotel Golf Course
    ‪3 min drive‬

Room options

View all photos for Double Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Double Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Twin Room, Non-smoking

  • Sleeps 3
  • Free WiFi

View all photos for Triple Room, Non-smoking

Desk, laptop workspace, WiFi (free), bed sheets

Triple Room, Non-smoking

  • Sleeps 5
  • Free WiFi

View all photos for Basic Double Room, Non Smoking

A hotel room with a large bed, red pillows, a red throw blanket, and a chair.

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Triple Room, Non Smoking

A hotel room with two beds, a large window with curtains, a wall-mounted air conditioner, and a framed picture on the wall.

Basic Triple Room, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Basic Quadruple Room, Non Smoking

A hotel room with four single beds, a dark-colored wall, and a framed picture above the beds.

Basic Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room, Non Smoking

A traditional Japanese-style room with tatami flooring, a low wooden table, a television, and sliding doors.

Family Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Quadruple Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a bookshelf.

Deluxe Quadruple Room, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the area

Karuizawa

In Karuizawa .Within a 15-minute walk of the hotel, you'll find Karuizawa 72 West Golf Course and Karuizawa 72 South Golf Course. Magoe Golf Course and Karuizawa Prince Hotel Golf Course are also within 2 miles (3 km).

What's nearby

  • Karuizawa 72 West Golf Course - 9 min walk - 0.8 km
  • Karuizawa 72 South Golf Course - 14 min walk - 1.2 km
  • Seizan Golf Course - 3 min drive - 2.1 km
  • Karuizawa Prince Hotel Golf Course - 3 min drive - 2.1 km
  • Karuizawa Prince Shopping Plaza - 3 min drive - 2.4 km

Getting around

  • Karuizawa Station - 9 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 104 min drive

Restaurants

  • ‪Tully's Coffee - ‬4 min drive
  • ‪軽井沢フラットブレッズ - ‬3 min drive
  • ‪Délifrance 軽井沢店 - ‬3 min drive
  • ‪KUA`AINA - ‬4 min drive
  • ‪All Day Dining Primrose - ‬5 min drive

About this property

SORA Hotel KARUIZAWA Outlet

3-star hotel near Karuizawa Prince Shopping Plaza
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, ski storage, and a garden are also featured at SORA Hotel KARUIZAWA Outlet. Free self parking is available.

This 3-star Karuizawa hotel is smoke free.

  • 17 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
SORA Hotel KARUIZAWA Outlet offers 17 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Karuizawa hotel provides complimentary wireless Internet access.

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  • Air conditioning
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Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 9:30 AM for a fee: JPY 1,700 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 3000 per pet, per night
  • Only dogs are allowed
  • Maximum 4 pets
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 1700 per person
  • Pet fee: JPY 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sora Karuizawa Outlet
SORA HOTEL KARUIZAWA OUTLET Hotel
SORA HOTEL KARUIZAWA OUTLET Karuizawa
SORA HOTEL KARUIZAWA OUTLET Hotel Karuizawa

Frequently asked questions

How close is SORA Hotel KARUIZAWA Outlet to the airport?

SORA Hotel KARUIZAWA Outlet is 85.1 mi (104-min drive) away from the Shinshu - Matsumoto Airport (MMJ) airport, the closest popular airport to the property.

How much does it cost to stay at SORA Hotel KARUIZAWA Outlet?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at SORA Hotel KARUIZAWA Outlet on Sept 3, 2026 start from CA $122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SORA Hotel KARUIZAWA Outlet have an airport shuttle?

Airport shuttle services are not available at SORA Hotel KARUIZAWA Outlet.

Does SORA Hotel KARUIZAWA Outlet offer free breakfast?

Free breakfast isn’t provided at SORA Hotel KARUIZAWA Outlet, but cooked-to-order breakfast is offered for a fee of JPY 1700 per person. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at SORA Hotel KARUIZAWA Outlet?

No, there is no casino at this hotel.

What time is check-in at SORA Hotel KARUIZAWA Outlet?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at SORA Hotel KARUIZAWA Outlet?

This hotel offers free self parking.

Does SORA Hotel KARUIZAWA Outlet have a pool?

SORA Hotel KARUIZAWA Outlet does not have a pool.

Does SORA Hotel KARUIZAWA Outlet have a restaurant?

Yes, there is a restaurant on site.

Does SORA Hotel KARUIZAWA Outlet have a spa?

There are no spa services available at this hotel.

How close is SORA Hotel KARUIZAWA Outlet to downtown Karuizawa?

SORA Hotel KARUIZAWA Outlet is 2.8 mi away from Karuizawa.

SORA Hotel KARUIZAWA Outlet Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 153 out of 265 reviews
Rating 8 - Good. 86 out of 265 reviews
Rating 6 - Okay. 17 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff were very friendly
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Extremely nice staff. Room was comfortable and clean.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

YE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Ka Fai

Liked: Staff & service
Quite expensive but no other choices in that district
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel caters to people with dogs. They do not have enough breakfast for all guests.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service
Small rooms, very functional, good value. Easy 30 min walk from Karuizawa station/Outlet mall. Plenty of space to walk dogs. Even large dogs are welcome.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Yuk Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean stay, no elevator though
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most friendly staff that I have even seen comparing to my previous trips to Europe, America and Asia. I will give more than 10 if I can. Highly recommend for foreign visitors to this place
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Yue Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Sora

It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture.
Dog play area
Kids meal breakfast
Lobby area
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

chia choo

This is far off from train station and there is really nothing to see around. Saw few pets though it is supposed to be a pet friendly establishment. There is only a convenience store about 10min away.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Shuk Yi

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Keiko

Liked: Staff & service, amenities, property conditions & facilities
My fur angel and I enjoyed the stay. We are glad they have fenced indoor and outdoor play areas for dogs. The staff was kind and friendly. I only want the hotel to reconsider using aroma in their guest room. As soon as we entered the room, I noticed the artificial aroma, and I quickly turned off the humidifier, which seemed to be the source of the aroma. I am a certified health coach and have avidly promoted home use of medical-grade essential oils for better health. However, I cannot tolerate the odors of artificial aroma, which is known to affect our health adversely. Artificial aromas are known to disrupt our nerves and hormone secretions, and even more so for dogs and small animals. But unfortunately, artificial aromas are widely used in Japan. To prove the adverse effect of the artificial aroma, I continually experienced a runny nose while in the room. I do not have hay fever or any allergy associated with the pollens or seasonal impacts. My body shows such symptoms only when I am exposed to artificial oils. Having a constant runny nose is a very rare event for me. I cannot imagine how much the adverse effects of the aroma invisibly affect my dog. So, please avoid using artificial aromas that are widely commercially available.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

一人

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのお出迎え最高。 部屋綺麗で犬連れでも自由度最高。 文句無し 軽井沢行く時は必ず行きたいし行くべきです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Waymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dogs first facility and all rooms are accommodating. You would never suspect this is a dogs first hotel as it is clean and very nice accommodations. I was there to participate in a cycling event. The day of the event I couldn't make my breakfast time. The staff, packed me a breakfast the day before. Additionally, they allowed me to keep my bicycle in their recreational storeroom. I will definitely make this my stay, any time I'm in Karuizawa!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にドッグフレンドリーでした。 併設レストランに行かれる場合は、ちゃんと事前予約しないと予約でいっぱいそうです！
Stayed 1 night in May 2026
Verified review

8/10 Good

KAWASAKI

Liked: Cleanliness, staff & service, property conditions & facilities
はいとて感じが良かったです！ 一つ言わせて貰えば 脱衣所が部屋にないので 家族で行くと、男性女性それぞれ気をかなり使いました。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Akemi

Liked: Cleanliness, staff & service
スタッフの方は非常に明るく丁寧。ホテル自体が犬の為にある様子で、安心できます。 お部屋の広さは普通ですが、ユニットバスが小さかった印象。とは言え至れり尽せりです。 軽井沢駅からもし歩くとしたら、30分以上。バスも1時間に1本あるか？です。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sadanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広くて良かったです
Stayed 1 night in Mar 2026
Verified review

8/10 Good

関俊樹

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年も利用したが、変わらず雰囲気よかった。端の部屋で非常口からの冷気のせいか、若干部屋の温まりが気になった。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ペットフレンドリーで中もとても綺麗でした！スタッフの方も夜遅くの到着でチェックインが遅くなると連絡したら柔軟に対応してくれました。ワンちゃんに本当に優しいホテルです！
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ari

Liked: Cleanliness, amenities, property conditions & facilities
全館清潔でスタッフの皆様も感じよく、到着が深夜を過ぎることを告げた時にも詳細に部屋までの入室方法を教えていただき安心して滞在できました。 お部屋も可愛くお値段もお手頃だと思います。 車がないとアクセスしづらいと思いますが、車移動の方にはお勧めです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Shan Shan

環境不錯，房間足夠空間，不過洗手間欠乾淨，建議牙膏的量多少少。
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ベッドの寝心地が良かった
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Taiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつもペットと一緒に心地よく宿泊させていただいてます。夕食も朝食も楽しんでます。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

kimio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
笑顔と挨拶がとても爽やかです。
Stayed 1 night in Sep 2025