Ratings based on 679 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
The property was under construction & we weren't told before booking. Do to the construction it was noisy early in the am. The wifi was down so the tv didn't work for most of our stay. The room was old & smelly.
Comment from Hotel Management
Feb. 24, 2024 by Holiday Inn Express Keene, Hotel Management
Thank you for taking the time to leave us your feedback. We apologize for the construction, but the internet going out was out of our control, it was due to weather in the area.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Jessica, Hotel Management
Thank you for your feedback on your recent stay with us at Holiday Inn Express - Keene. Your positive review is both encouraging and appreciated! We do our best to make each stay excellent, and we're so happy that your experience was worth 5 stars!
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Holiday Inn Express Keene, Hotel Management
Thank you for taking the time to leave us a review! Your feedback is very important to us.
by A traveller
Posted Feb. 17, 2024 on Expedia
Room not as shown in Expedia photo, missing coach. Shower curtain does not contain water spray. Thin door admits hall noise. Ceiling sounds of footsteps above. Door-lock hardware is loose.
Comment from Hotel Management
Feb. 18, 2024 by Holiday Inn Express Keene, Hotel Management
Thank you for your feedback. We will share this amongst the team.
by A traveller
Posted Feb. 17, 2024 on Expedia
Was not aware it was under reno thin walls got no sleep neiborring rooms where very loud all night tried go to pool with kids other kids where roudy and inconsideret.hotel rooms aresmall
Comment from Hotel Management
Feb. 18, 2024 by Holiday Inn Express Keene, Hotel Management
Thank you for taking the time to leave us your feedback. We apologize for the noisiness of the rooms around you, we are reinsulating and fixing walls/floors so noise should be less of an issue once renovations are over.
by A traveller
Posted Feb. 16, 2024 on Expedia
They were doing construction and it was very loud. It started in the early morning and went till after 6 pm
Comment from Hotel Management
Feb. 18, 2024 by Holiday Inn Express Keene, Hotel Management
Hello, thank you for taking the time to leave your feedback with us. We do apologize about the renovations and the noise. It will all be over soon.
by A traveller
Posted Feb. 8, 2024 on Expedia
I love the property. I also loved the pool, super warm..Everyone else was great and the breakfast was good. The only thing that I didn't like was how noisy were other guests. There was a team of soccer and they were super loud, at all hrs slamming doors, screaming, made it very difficult to sleep. But it's not the hotels fault.
Comment from Hotel Management
Feb. 9, 2024 by Holiday Inn Express Keene, Hotel Management
Hello. Thank you for taking the time to leave us your feedback. We are glad you enjoyed the hotel itself but we are very sorry to hear about the noise. We did have a sports team up that weekend. Not that that excuses the noise but we do want you to know its not usually that noisy.
by A traveller
First time visit
Posted Jan. 12, 2024 on HotelsExcellent check in experience with friendly, competent host. Super clean facility inside and grounds outside.
Well located for shopping and restaurants.
Quiet overnight despite being at near full capacity.
Lovely breakfast with multiple choices.
Will definitely return.
Comment from Hotel Management
Jan. 13, 2024 by Holiday Inn Express Keene, Hotel Management
Thank you very much for taking the time to leave us a review! We value your feedback, as we use the reviews to strengthen as a team. We are very glad you enjoyed your stay with us and we look forward to having you back in the future.
by A traveller
Antiquing overnight trip
Posted Dec. 31, 2023 on HotelsI come up to NH to go antiquing and spent one night here and it was clean and comfortable. The hotel staff were very friendly and helpful. I loved the breakfast and the hotel is next to many restaurants and stores. I liked that!
The hotel is also under renovations but that did not affect my stay.
I will stay again!
Comment from Hotel Management
Jan. 1, 2024 by Jessica, Hotel Management
Thank you for your favorable review of your recent stay with us at Holiday Inn Express - Keene, NH. We are thrilled to hear you had an excellent experience and enjoyed our convenient location. Thank you for your understanding concerning our renovation, and we look forward to welcoming you again soon!
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 1, 2024 by Jessica, Hotel Management
Thank you for your 5 star review of your recent stay with us at Holiday Inn Express - Keene, NH. We really appreciate the positive feedback and hope for the opportunity to host you again!
