Ratings based on 572 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Very Good
Posted Mar. 2, 2024 on HotelsEverything you need will stay with them again
Comment from Hotel Management
Mar. 4, 2024 by Allen Tew, Hotel Management
Hi NigelThank you for your review. It is great to read that you would stay again. Kind regardsAllen TewSales Coordinator
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Marie N, Hotel Management
Thanks for the 10/10 michael, we are so pleased you enjoyed your stay.
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Marie N, Hotel Management
Hi Timothy, thanks for your feedback. It was good to speak to you on the phone yesterday. As per our conversation, I am sorry that you were disturbed by the actions of another guest, and I hope the resolution we came to is satisfactory.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Allen Tew, Hotel Management
Hi MickThank you for your rating. Kind regardsAllen TewSales Coordinator
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Marie N, Hotel Management
Thanks Craig! Hope to see you again soon!
by A traveller
below average
Posted Jan. 31, 2024 on HotelsRoom 112, 8th stay at this hotel (work book it for me otherwise i would stay elsewhere).
Shower blocked and slow draining
Mirror in bathroom not cleaned
Polystyrene bits on the carpet
BREAKFAST - arrived for breakfast at 7-35am. No bacon, no milk, no butter packs. Butter and milk arrived 2-3 minutes after making the server aware, i left the hotel at 7-50 and still no bacon, eggs are powdered and taste of sand. nobody on reception as i left so no "thank you, bye" from the staff
Comment from Hotel Management
Jan. 31, 2024 by Marie N, Hotel Management
Hi Timothy, thanks for your feedback. I am sorry your stay fell short of expectations. While it offers no compensation to you, we have experienced some issues with our supplier, whereby they have not delivered on time with no notice, and a bug has affected 50% of our front desk team in the last 72 hours which has left us short. Hopefully this will be different on your next stay. I have forwarded your comments regarding your room to our Housekeeping and Maintenance team for their review.
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Marie N, Hotel Management
Hi Anonymous, thanks for the feedback! Hope to see you again soon.
by A traveller
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Marie N, Hotel Management
Hi Nahem, thanks for your review. Please let us know how we could have made your stay a 5/5 for next time.
by A traveller
Kettering Welcome
Posted Jan. 23, 2024 on HotelsWell situated for the A14, quiet location large car park, comfortable warm welcoming atmosphere for Breakfast. Uncluttered arrangement of furniture, wide corridors warm bedroom , decent sized TV
Comment from Hotel Management
Jan. 25, 2024 by Allen Tew, Hotel Management
Hello JohnThank you for your review and your kind comments and rating. I look forward to sharing this one with the team. Kind regardsAllen TewSales Coordinator
by A traveller
Posted Jan. 5, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Marie N, Hotel Management
Hi Ray, if there was anything we could have done to have made your stay any better, please do reach out and let us know.
