Ratings based on 981 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Expedia
Very kind & accommodating to us & our kids.
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello Jenny, Thank you for your review and for choosing to stay with us. We were happy to read that you and your kids had a great stay. We look forward to welcoming you back again.
by A traveller
Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello Reese, Thank you for your review. We appreciate your positive feedback and look forward to the opportunity to welcome you back again.
by A traveller
Posted Jan. 27, 2024 on Expedia
Clean and updated. Bed comfortable, no carpets.
Good buffet breakfast.
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello Timothy, Thank you for your review and for choosing to stay with us while you were in Kingston. We appreciate your feedback and were glad to read that you enjoyed your stay. We hope to have the opportunity to welcome you back again on a future visit to Kingston.
by A traveller
Posted Jan. 27, 2024 on Expedia
Congested parking.
Comment from Hotel Management
Jan. 29, 2024 by Andrea C., Hotel Management
Hello Brian, Thank you for your review and feedback regarding parking at our hotel. It sounds like you were staying when the hotel was very busy and the parking lot was packed. Luckily the hotel next door that we share a parking lot with is happy to share some of their parking spots with guests at our hotel if needed. Thank you for choosing to stay with us.
by A traveller
Posted Jan. 25, 2024 on Expedia
Breakfast is awesome!
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello James, Thank you for taking the time to shared your feedback from your stay with us. We are so glad that you had an awesome breakfast experience. I have shared you comments with our breakfast team. We look forward to welcoming you back again.
by A traveller
Exactly what a holiday inn should be
Posted Jan. 25, 2024 on HotelsGood as always1
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello Christopher, Thank you so much for taking a moment to write a review of your recent stay with us. We are so happy that you had a great stay and that you experience was up to you Holiday Inn expectations. We hope to welcome you back again in the future.
by A traveller
Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello Javier, Thank you for taking the time to write a review. We appreciate your positive feedback and hope to welcome you back again.
by A traveller
Posted Jan. 20, 2024 on Expedia
Pleasant staff and spacious rooms
Comment from Hotel Management
Feb. 2, 2024 by Andrea C, Hotel Management
Hello Janice, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to share your review with our team. We hope to welcome you back to the hotel soon!Sincerely, Andrea C
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Andrea C, Hotel Management
Hello H, Thank you for taking the time to write a review. We appreciate your positive feedback and hope to welcome you back again.
by A traveller
Posted Jan. 19, 2024 on Expedia
It was a very enjoyable stay. Staff were very pleasant to deal with.
Comment from Hotel Management
Feb. 2, 2024 by Andrea C., Hotel Management
Hello Robert, Thank you for your review and kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back to the hotel soon!Sincerely, Andrea C.
