Ratings based on 178 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 25, 2024 on Expedia
There were some positives but unfortunately, the negatives meant that our overall experience was poor.
Positive
1. Location of the Hotel
2. Staff at reception helpful
Negative
1. On check in, we let them know we were Gold Expedia members and so they said an upgrade was available and we could swap rooms once it had been cleaned. After returning from dinner, we were told that the manager had now said this wasn’t possible even though an empty room was clearly available.
2. The rooms were tired and worn. Need an up dating.
3. The safe in the room was in a cupboard that didn’t open. We asked if they could change our room as we didn’t want to leave our valuables lying around. They said no and offered we left it with them at reception. Something I’m sure no-one would feel comfortable to do.
4. Dirty pillow case and towels. These should be checked prior to guests using them. That said, when this was raised with reception it was addressed immediately.
5. Housekeeping was a big problem. On the first day, the rooms weren’t cleaned until 5pm in the evening. As we were heading out on day 2, we asked for the room to be cleaned earlier but got back at 4pm to find the room still hadn’t been cleaned. We had to ask reception for new towels to be brought to the room which took a while to arriving.
By this point we were feeling quite frustrated. When we raised these issues to the manager, she shrugged it off and said she didn’t see what the problem was.
Wouldn’t stay here again.
by A traveller from Hyannis
Posted Nov. 19, 2023 on Expedia
Perfect hotel to stay at if you want to walk around Klaipeda. Very authentic and rustic atmosphere but with all the necessary modern amenities. Staff was very friendly and helpful
by A traveller
Posted Oct. 19, 2023 on Expedia
by A traveller
Posted Aug. 26, 2023 on Hotels
by A traveller
Posted Aug. 18, 2023 on Hotels
by A traveller
Posted Jul. 20, 2023 on Hotels
by A traveller
Great Location
Posted Jul. 15, 2023 on HotelsA fabulous location in the Old Town. There is no onsite parking but it can be arranged by the hotel for €10 per night only 2mins walk away. We felt the hotel furnishings etc were starting to feel a bit dated. Breakfast was adequate but not as good as other similar hotels in Lithuania
by A traveller
Posted Jul. 2, 2023 on Expedia
Friendly staff. Large room
by A traveller
Posted Jun. 24, 2023 on Expedia
Nice room, excellent breakfast.
by A traveller
Posted Jun. 17, 2023 on Expedia
