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Comfort Inn & Suites Knoxville West

2.5 star property
Knoxville hotel in Bearden area

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Photo gallery for Comfort Inn & Suites Knoxville West

Free daily continental breakfast
Seasonal outdoor pool
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7737 Kingston Pike, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪1 min walk‬
  • Place, University of Tennessee
    ‪9 min drive‬
  • Place, Neyland Stadium
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed)

  • 5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Knoxville

Bearden stay.Within a 15-minute walk of this Bearden hotel, you'll find West Town Mall and Regal Cinebarre West Town Mall. Regal Downtown West and West Hills Tennis Center are also within 2 miles (3 km).

What's nearby

  • West Town Mall - 1 min walk - 0.0 km
  • Turkey Creek Shopping Center - 8 min drive - 11.8 km
  • University of Tennessee - 9 min drive - 11.2 km
  • Thompson–Boling Arena - 11 min drive - 14.3 km
  • Neyland Stadium - 11 min drive - 14.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Loco Burro - ‬9 min walk

About this property

Comfort Inn & Suites Knoxville West

Knoxville hotel in Bearden area
Comfort Inn & Suites Knoxville West offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Knoxville West. Free self parking is available.
  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
Comfort Inn & Suites Knoxville West offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville

Comfort Inn & Suites Knoxville West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 893 reviews
Rating 8 - Good. 276 out of 893 reviews
Rating 6 - Okay. 109 out of 893 reviews
Rating 4 - Poor. 69 out of 893 reviews
Rating 2 - Terrible. 50 out of 893 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Stayed 3 nights in Jun 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and well kept rooms and great breakfast
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
The bathroom was outdated.
Stayed 1 night in Jun 2025

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Water leaking into the floors. Ice bucket and fridge were covered in mold. No water pressure. No extra stuff for the sofa bed. Paid more for one night here than it was worth. Absolutely horrible. Will not recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Nathaniel

Travelled with family
Disliked: Property conditions & facilities
Everything was damp and moldy. They clearly had flooding or severe water damage that was not rectified correctly. It was gross.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Stayed 1 night in Jun 2025

6/10 Okay

Ed

Business traveller
This is an older property that needs upgrading, like new carpeting. The pool was not open due to mechanical problems. The breakfast was nice.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Stayed 1 night in Jun 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Geoff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t stay there again. Elevator didn’t work. Ice machines didn’t work
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Kristine

Liked: Staff & service
Bathroom door could not be locked.
Stayed 2 nights in May 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs multiple repairs!

3 out of 4 ice machines out of order. Working machine on 4th florr but elevator out of order. Rear entrance to hotel had missing lock. No control in room for TV. Pool closed.
Stayed 1 night in Jun 2025

8/10 Good

Esther

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a comfortable stay and the location was great. The bathroom wasn't cleaned very well on arrival but staff came to clean it for us. We were sad the pool was closed for maintenance as that was partly why we chose this spot!
Stayed 5 nights in May 2025

8/10 Good

Nicholaos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, room comfort
The room was a weird layout. No light above the bathroom mirror. The carpet smelled like urine. No closet or clothes hangers. The toilet barely flushed. But the staff was nice and swift with fixing the toilet when it did eventually get clogged.
Stayed 3 nights in May 2025

8/10 Good

Cynthia

Stayed 1 night in May 2025

4/10 Poor

Michelle, Trabuco Canyon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty. Tired and front desk staff mostly unavailable. But breakfast was decent and it was quiet despite being next to freeway
Stayed 1 night in May 2025

6/10 Okay

Jackie

Disliked: Amenities, property conditions & facilities
Very run down property. Toilet was dirty and the door to the room had been broken into due to the broken door part next to the lock. Carpets are filthy.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was utterly disgusting. First, the door to my room had extensive damage around it as if somebody had attempted to break in and it was never repaired. There was SO many hairs that did no belong to my friend or I between the sheets, making one question whether or not that they had been truly cleaned. Speaking of bedding, the "covers" on the duvets were just sheets tucked in to look like a duvet cover. The duvet itself was yellowed from long use and it likely had been a lONG time since it had been cleaned. Stains everywhere all over the furniture. Cracks in the ceiling that were filled with toilet paper to look liek they were filled. Old areas in the shower that looked like bugs that had been killed that were never cleaned off. Good: breakfast had variety and kitchen staff was polite. cons: cleanliness - it was disgusting and I felt unsafe.
Stayed 2 nights in May 2025

4/10 Poor

Kathleen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Upon entering it looked like a nice place, but this hotel was a total dump. There was no duvet covers on the (yellow-stained) comforters; instead, they were wrapped in two sheets to make it look like it was a comforter. Both beds had hairs all over that did not belong to my friend or myself. The door to our room had extensive damage near the lock, as if somebody had seriously tried to break in. The remote control has likely never been clean - the amount of dirt, gunk, and filth on it was disturbing (and I am not a clean freak). There were stains all over the walls, so many random stains all over the various furnitures, cracks in the ceiling filled with toilet paper to make it less obvious. The good: nice breakfast, the downstairs staff was polite.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in knoxville TN

Very nice hotel, needed a good management to ensure the hotel is kept cleaner and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, quiet. The breakfast was good.
Stayed 2 nights in Mar 2025

8/10 Good

Mlela

Travelled with family
Liked: Staff & service
The staff were very friendly, professional and helpful. Any issues were dealt with promptly and the breakfast was quite good. The property does need a bit of updating, but it was affordable and met our need.
Stayed 3 nights in Apr 2025