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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
3.5-star hotel near University of Tennessee

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Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Meeting facility
Point of interest
Point of interest
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Place, Knoxville Convention Center
    ‪8 min walk‬
  • Place, University of Tennessee
    ‪12 min walk‬
  • Place, Neyland Stadium
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility)

9.6 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(88 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Knoxville

Heart of Knoxville.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Knoxville Visitors Center and Tennessee Vallley of Authority are also within half a mile (1 km).

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 5 min walk - 0.4 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 12 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Chivo Taqueria - ‬4 min walk
  • ‪Not Watson's Kitchen + Bar - ‬4 min walk
  • ‪Preservation Pub - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

3.5-star hotel near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 15670 sq ft of conference space
  • 1456 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Alfresco dining, open daily

Hilton Knoxville

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,624 reviews
The price is CA $155
CA $183 total
includes taxes & fees
Nov 2 - Nov 3
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 27.31 per day; includes in/out privileges)
  • Covered valet parking on site (USD 38.24 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 43.70 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
  • Covered self parking fee: USD 27.31 per day (in/out privileges)
  • Covered valet parking fee: USD 38.24 per night (in/out privileges)
  • Pet fee: USD 43.70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice and close to walk to market square and old city...!
Stayed 2 nights in Sep 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Go to the bar and see Kate, she was great. Rooms were clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great place and friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The room was designed with comfort in mind. It was quiet and the bed and pillows were so comfortable and clean. The bathroom was small but immaculate. The towels were perfect, soft and good size. Check in was quick and the staff was welcoming. I wish we could have stayed longer.
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda Gail

Travelled with family
Liked: Amenities
Nice stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Katisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, beautiful hotel! I only wish they supplied shower gel instead of body soap. Rooms were perfection!
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities
The staff were excellent to coordinate the stay for my son's honeymoon night.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Travelled with family
Great location and friendly service
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Stayed 1 night in Jun 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean.
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Barbara A

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
I traveled from New Orleans, Louisiana, and visited this place on 6/12/25-6/14/25 for my graduation of South College. It was very clean, everyone was friendly, it felt like just like home. There is also a lot of convenient places such as food, gas, groceries.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice. Close to downtown area. Only complaint is the noise of uncaring people in the hallway at 2:30 in the morning
Stayed 1 night in Jun 2025

8/10 Good

Rebecca, SAFETY HARBOR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice BUT shower gel dispenser was empty. Room was clean, linens clean,bed was a bit soft for my liking. Over all nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Service
Stayed 1 night in May 2025

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very polite and the prices were affordable on the menu
Stayed 1 night in Jun 2025

10/10 Excellent

Terrena

Stayed 1 night in Jun 2025