Fairfield Inn & Suites by Marriott Knoxville/East offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Knoxville/East also features laundry facilities, express check-out, and a front-desk safe. Self parking is free.
Nice place for one night on our way to Hilton Head Island. Clean room, nice breakfast with many options and easy check in/check out. Would definitely stay here again if our travels took us past this area.
Curtains were ripped in the room, linen was dirty on bed, construction was going on all day and night which was never mentioned on the website. Had I known that, I would hav never booked during that time.
This place was remodeling but even with remodeling it is not up to par. Renovations were being done after 11:00 pm and their workers and supplies everywhere. One worker was running around with what looked like blood or red paint all over his face, very shady people around the motel, and pot smoking on each floor. Not the type of hotel we want our family at. It was too late for us to find another place so we stayed and got no sleep and left the next morning even though we had reserved it for two nights. After complaining about the below par standards we still did not get a refund for the second night.
Was our bad timing to arrive as the lobby was being re-tiled, the elevator out of service, and the fitness center closed (for the re-tiling). We stayed on the first floor and our visit was fine; nice breakfast. When we reported a bulb out, front desk provided a new one. Nice comfortable bed
The Fairfield Inn & Suites, Knoxville East was very good. The staff was really helpful and kind. Although there was some work being done on the hotel, the staff was very aware of the people staying and very safe. The rooms were very clean and neat. The room was comfortable and the beds good. Overall, our stay was excellent.